NEC Express5800/R120e-1M, Инструкция по эксплуатации

Страница: 3 / 154

Contents
Express5800/R120e-1M, R120e-2M Maintenance Guide
3
Contents
Documents Provided with This Product ................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Document ......................................................................................................................... 6
Notations used in the text.............................................................................................................................. 6
Optical disk drives ......................................................................................................................................... 6
Hard disk drives ............................................................................................................................................ 6
Removable media ......................................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ........................................................................................... 7
Trademarks ........................................................................................................................................................... 8
License Agreement Notice..................................................................................................................................... 9
Regulatory Notices .............................................................................................................................................. 10
Warnings and Additions to This Document .......................................................................................................... 13
Latest editions............................................................................................................................................. 13
Chapter 1 Maintenance..................................................................................................................................... 14
1.
Transfer, Movement, and Disposal.............................................................................................................. 15
1.1 Transfer to a Third Party .................................................................................................................. 15
1.2
Disposal of the Server and Consumables........................................................................................ 16
1.3 Regarding the Transportation of This Server ................................................................................... 16
1.4 Moving and Storing .......................................................................................................................... 16
2. Daily Maintenance....................................................................................................................................... 18
2.1 Checking and Applying Updates ...................................................................................................... 18
2.2 Checking Alerts................................................................................................................................ 18
2.3
Checking STATUS LED ................................................................................................................... 19
2.4 Backup............................................................................................................................................. 19
2.5 Cleaning........................................................................................................................................... 19
2.5.1 Cleaning the server............................................................................................................20
2.5.2 Cleaning the tape drive...................................................................................................... 20
2.5.3 Cleaning the keyboard and mouse .................................................................................... 20
3.
User Support............................................................................................................................................... 21
3.1 Maintenance Services...................................................................................................................... 21
3.2 Before Asking for Repair .................................................................................................................. 21
4. Collecting Failure Information ..................................................................................................................... 22
4.1 Collecting Event Logs ...................................................................................................................... 22
4.1.1 Windows Server 2012........................................................................................................ 22
4.1.2 Windows Server 2008 R2 / Windows Server 2008 ............................................................ 25
4.2 Collecting Configuration Information................................................................................................ 26
4.2.1 Windows Server 2012........................................................................................................ 26
4.2.2 Windows Server 2008 R2/ Windows Server 2008 ............................................................. 27
4.3 Collecting User-Mode Process Dump..............................................................................................27
4.4 Collecting Memory Dump................................................................................................................. 27
5.
Troubleshooting .......................................................................................................................................... 28
5.1 Upon Power On to the End of POST ...............................................................................................28
5.2 Upon Starting EXPRESSBUILDER.................................................................................................. 30
5.3 Upon Installing OS........................................................................................................................... 31
5.4 When OS is Started ......................................................................................................................... 34
5.5 When STOP Error Occurs ............................................................................................................... 35