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2017-07 MAN-C0034-06
USER MANUAL
nCounter
®
Dx Analysis System
D. Digital Analyzer Maintenance
Maintenance and support functions can be accessed from the Main Menu of the Digital Analyzer. Users must be assigned the necessary
permissions by an Administrator to perform these functions. Only Administrators may shut down the system.
IMPORTANT: I
f the Digital Analyzer is shut down, the web application will be unavailable and the Prep Station will be inoperable.
The Digital Analyzer has been designed to require no maintenance by the user other than instrument power cycling (see previous section).
However, if any issues occur, NanoString Support may request a download of the log files.
Downloading Log Files
In the Maintenance Menu, select the
Download Logs
button. Log files are stored according to the date of each run. Multiple dated folders
may be selected for download by touching each one. Selected folders will be highlighted in blue.
1.
Insert a USB flash drive into the Digital Analyzer’s front USB port.
2.
When the correct folders have been selected, touch
Download
to transfer them to the flash drive.
FIGURE 7.13:
Screens that appear when downloading log files