
MC40 Integrator Guide
Procedure Steps
1
Press and hold the Power button until the menu appears.
2
Touch
Reset
.
3
The device shuts down and then reboots.
1.3.2 Performing a Hard Reset
Perform a Hard Reset if the device stops responding. To perform a Hard Reset:
Procedure Steps
1
Simultaneously press the Power, Left Scan/Action and Up Volume buttons.
2
The device shuts down and then reboots.
1.3.3 Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those in
the /enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want
to persist after the reset into the
/enterprise/usr/persist
folder. After the reset is complete, the MC40
installs the applications and copies the key remap configuration file back to the appropriate locations.
Procedure Steps
1
Download the Enterprise Reset file from Motorola Support Central web site.
2
Copy the
40N0JxxERxxxxxxx.zip
file to the root directory of the On-device Storage. See
.
3
Press and hold the Power button until the
Device options
menu appears.
4
Touch
Reset
.
5
Touch
OK
. The device resets.
6
Press and hold the Left Scan/Action button.
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MN000112A01 - September 2013