
MC40 Integrator Guide
10.4.2 Single-Slot Charge Cradle Troubleshooting
Table 10-2
Troubleshooting the Single-slot Charge Cradle
Problem
Cause
Solution
MC40 was
removed from
cradle or cradle
was unplugged
from AC power
too soon.
Ensure cradle is receiving power. Ensure MC40 is seated correctly.
Confirm the battery is charging. The 2680 mAh battery charges in
approximately four hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC40 is not
fully seated in
the cradle.
Remove and re-insert the MC40 into the cradle, ensuring it is firmly
seated.
MC40 battery is not
charging.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C (32
°F) or above 40 °C (104 °F).
10.4.3 Five-Slot Charge Only Cradle CRDUNIV-40–5000R
Troubleshooting
Table 10-3
Troubleshooting the Five-Slot Charge Only Cradle
Problem
Cause
Solution
MC40 removed
from the cradle
too soon.
Replace the MC40 in the cradle. The 2680 mAh battery charges in
approximately four hours. Touch
>
About device
>
Status
to view battery status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
MC40 is
not inserted
correctly in the
cradle.
Remove the MC40 and reinsert it correctly. Verify charging is
active. Touch
>
About device
>
Status
to view battery
status.
Battery is not charging.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0 °C (32 °F) and 35 °C (95 °F).
Spare batteries are not
charging in Four Slot
Battery Charger.
Missing Four
Slot Battery
Charger power
supply.
The Four Slot Battery Charger requires a separate power supply.
Obtain the correct power supply and connect to the charger.
10-8
MN000112A01 - September 2013