Engineering Drawings
For a complete and up-to-date list of all hardware items with the
respective comcodes please refer to the Engineering Drawings
ED8C938-10 and ED8C938-20.
Technical support
Lucent Technologies provides the following Technical Support
Services:
•
Remote Technical Support (RTS) – remote technical support to
troubleshoot and resolve system problems.
•
On-site Technical Support (OTS) – on-site assistance with
operational issues and remedial maintenance.
•
Repair and Replacement (R&R) – technical support services for
device repair/return or parts replacement.
•
Lucent Online Customer Support – online access to information
and services that can help resolve technical support requests.
NOTE:
Technical Support Services are available 24 hours a day, 7
days a week.
When additional technical assistance is needed, use the appropriate
contact information in the table below.
Customer location
Initial Lucent Technologies contact
location
Inside the United
States and Canada
Technical Support Services can be reached at
1-866-LUCENT8
(866-582-3688):
Prompt#1
.
Outside the United
States
Technical Support Services can be reached at
+1-630-224-4672
:
Prompt#2
.
Web-Site
For additional information regarding
Worldwide Services, refer to the Lucent
Technologies’ web-site at
http://www.lucent.com/products
– Click on
Browse Catalog
– Click on
Worldwide Services Products
– Select the desired service
How to comment
To comment on this information product, go to the Online Comment
Form (
http://www.lucent-info.com/comments/enus/
) or email your
comments to the Comments Hotline (
).
Because customer satisfaction is extremely important to Lucent
Technologies, every attempt is made to encourage feedback from
Installation Guide
About this information product
....................................................................................................................................................................................................................................
365-312-761
Issue 1, May 2004
,
Lucent Technologies - Proprietary
See notice on first page
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