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Linksys Voice System Administration Guide
93
Configuring a SPA400 for Voice Mail Service
Administering the SPA400 and Voice Mail Service
SPA9000 Voice > Line: Proxy and Registration
•
Voice Mail:
Press the
Message
button. You hear one of the following responses:
–
“Password”: If you are prompted for a password, the station is configured properly.
You can enter the password and manage the mailbox.
–
“Mailbox number”: If you are prompted for the mailbox number, a mailbox is not
assigned to this station. Review the settings on the SPA400 Voice mail User page (see
“Configuring the Voice Mail Server and Voice Mail Users on the SPA400” on page_53
)
and the Phone configuration page (see
“Setting Up Each Station” on page_55
).
–
Busy Tone: A busy tone indicates a problem with the configuration. Verify that the
USB drive is properly inserted into the SPA400, and review the various entries that
you made in the configuration.
Enabling Remote Voice Mail Access (Optional)
You can configure the SPA9000 to allow the users to check their voice mail when they are out of
the office.
Note
If your users will call into your voice mail system through an ITSP line,
your ITSP must support out-of-band DTMF (IE RFC2833).
1. Connect to the SPA9000 administration web server. (See
”Connecting to the SPA9000
Administration Web Server,” on page 24
.)
2. Click
Voice
tab > SIP
.
3. Scroll down to the
Auto Attendant Parameters
section.
4. Edit the
AA Dial Plan 1
string to include a code for the voice mail server, as described below.
•
SYNTAX:
(10x|xxx.|<dialcode:vmm
N
>)
•
EXAMPLE:
(10x|xxx.|<8:vmm2>)
•
dialcode: The digit that users dial, when prompted by the Auto Attendant, to access
voice mail remotely.
NOTE:
The Contact List for this line must be configured for the Auto Attendant to
answer.