IP LDK-20 Programming Manual System Feature
145
2.12.2 Print-out
Description
Lost call means that the caller gives up and terminates the call before the call is answered. The format
of the individual call record is illustrated below, and the contents are focused on each case about the
types of lost call.
NO STA CO TIME START DIALED
----- ---- --- ------ ----------------- -----------------------
0001 EXT 031 00:00:10 24/05/99 11:55 R RING 00:05
Normal incoming call is received at an assigned stations of CO 031 during 5 sec.
0002 101 003 00:01:20 25/05/99 16:23 R RNG 00:09
DID call is disconnected during it is being forwarded to ATD STA 101, because the dialed station does not exist.
0003 100 001 00:00:20 25/05/99 18:11 R100 RING 00:04
DID call is received at STA 100 during 4sec and disconnected.
0004 102 002 00:01:20 26/05/99 18:37 R103 RING 00:04
DID call is received at STA 102 via unconditional call forward to STA 103 during 4 sec and disconnected.
0005 621 008 00:00:20 26/05/99 13:02 G620 RING 00:06
DID call is received at Ring Group 621 during 6sec and disconnected.
0006 100 001 00:00:04 06/05/99 16:04 H100 RING 00:02
DID call is disconnected while STA 100 is being held it.
0007 102 001 00:00:07 06/05/99 17:04 H100 RING 00:02
DID call is disconnected while it is being transferred from STA 100 to STA 102.
l
G: Incoming call to hunt group(see Ref.1), but the caller hangs up before answer.
l
H: Answered incoming call was transferred to another station, but the caller hangs up before
answer. And incoming call placed on hold state and cleared down in hold state.
l
R: Direct call (DID) to a station, but the call was disconnected before the station answers. Or
direct call to station (A), but station (A) does not answer and the call was forwarded to station
(B). The call was disconnected before station (B) answers.
Operation
To print the lost call count of record,
1. Press the
[TRANS/PGM]
button.
2. Dial
0117
at Attendant station.
3. The lost call count of record is printed in the PC connected in the system.
To clear the lost call count of record,
1. Press the
[TRANS/PGM]
button.
2. Dial
0118
at Attendant station.
3. “The lost call count is cleared” is printed and the lost call count time is restarted.
Condition
1. This SMDR record is sent to RS-232C automatically as soon as the event takes place.
2. The SMDR record about lost call is not saved. Only the records are counted.
3. To activate this SMDR record, the SMDR field must be set in ADMIN programming.
Reference
1. Hunt group : 2.6
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