LG-Ericsson ipldk-60, Описание функций и руководство по эксплуатации

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Issue 2.2
Feature Description and Operation Manual
93
5.5 Hot Desk
Description
A DKT may be assigned as Hot Desk phone allowing users (Agents) to login with the ipLDK-60.
When an Agent logs in, the Hot Desk will become active and will take on the attributes defined
for the Agent’s station number. When the Agent logs off, the Hot Desk station becomes
inactive and the Agent’s calls are forward to the user-entered destination. A different Agent
may then login through the inactive Hot Desk station.
Operation
To login at a Hot Desk,
1. Lift the handset or press the On/Off button.
2. Dial the Agent’s authorization code followed by ‘#’.
3. The Hot Desk becomes active with the Agent’s station configuration (station number,
COS, ring assign, etc.) and receives incoming calls.
To logout a User,
1. Press the [TRANS/PGM]
2. Dial ‘*’ ‘*’, or press the programmed Agent Logout button.
3. Use the Up/Down buttons to select a Call Forward type.

Station

Off-net speed

Mobile extension

VMIB Voice Mail

VM group
4. Press the [HOLD/SAVE] button, the system saves the Agent’s station configuration
and the Hot Desk returns to inactive.
Consideration

An inactive Hot Desk station displays “DUMMY STATION (xxx)”, where xxx is the
physical station number of the Hot Desk station.

A Hot Desk station only allows login operation; all other operations are not allowed.

A user may only logout from the Agent’s active Hot Desk. Attempting to logout using a
different Hot Desk will return error tone.

The total number of users is restricted by the station capacity of the system. The total
number of Hot-desk agents = 47 –number of installed stations.

When logged off, the Agent’s active database, including the following items, are saved.
Station Number
Station Attributes, PGM 111~124
CO Routing, Ring assignments, DID routing, etc.
Voice Mail
Station Group assignment

An active (logged in) Agent can login to another inactive Hot Desk. However, this will log
the Agent off the previously active Hot Desk.