Chapter 4
30
Cleaning print cartridge carrier
contacts
Clean the print cartridge carrier contacts only if you have cleaned and
wiped the print nozzles and print quality is still unsatisfactory.
To clean the print cartridge carrier contacts:
1
Remove your cartridge. For help, see “Removing a print
cartridge from the printer” on page 22.
2
Unplug the power supply from the electrical outlet.
3
Use a clean, dry cloth to clean the cartridge carrier contacts
inside the printer.
4
Replace the print cartridge. For help, see “Installing or
replacing a print cartridge” on page 22.
5
Close the front cover.
6
Plug the printer power supply into an electrical outlet.
If the print quality has not improved after this cleaning process, replace
your print cartridge. If print quality still does not improve, your printer
may require service.
Carrier contacts
Note
Unplugging the power
supply forces the cartridge
carrier to remain in the
loading position. This gives
you enough time to clean
the contacts.
Quick Fix
Print smears on the
page
• If the page is smeared by
the next page exiting the
printer, the ink may still
be damp when a page
finishes printing. Remove
the pages as they exit the
printer and allow them to
dry before stacking.
• Select a higher print
quality setting from the
Color/Quality tab in the
Printer Properties.
Quick Fix
Solid black or color
areas contain white
streaks
• Select High 1200dpi from
the Color/Quality tab.
• Try using a different fill
pattern in your
application software.
Содержание Z11 Color Jetprinter
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