Action
Yes
No
Step 1
Using the Print Quality Test Pages, check if the distance
between the repeating defects is equal to any of the following:
Imaging unit
•
96 mm (3.78 in.)
•
37.7 mm (1.48 in.)
Toner cartridge
•
43.5 mm (1.71 in.)
•
37.5 mm (1.48 in.)
Transfer roller
•
52 mm (2.05 in.)
Fuser
•
79.8 mm (3.14 in.)
•
62.5 mm (2.46 in.)
Does the distance between the repeating defects match the toner
cartridge or imaging unit measurements?
Go to step 2.
Take note of the
distance, and then
contact
Step 2
a
Replace the affected supply item.
b
Print the document.
Do the repeating defects appear?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshoot a problem
205
Содержание XM3142
Страница 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...
Страница 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...
Страница 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...
Страница 161: ...2 Remove the used imaging unit Maintain the printer 161...
Страница 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...
Страница 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...
Страница 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...
Страница 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...