Action
Yes
No
Step 2
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical light bands appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Check the status of the toner cartridge.
From the home screen, touch
Settings
>
Reports
>
Device
>
Device Statistics
.
b
From the Supply Information section of the pages printed,
check the status of the toner cartridge.
Do vertical light bands appear on prints?
Go to step 4.
The problem is
solved.
Step 4
a
Replace the toner cartridge.
b
Print the document.
Do vertical light bands appear on prints?
Contact
The problem is
solved.
Vertical white lines
Note:
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch
Settings
>
Troubleshooting
>
Print Quality Test Pages
.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical white lines appear on prints?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
200
Содержание XM3142
Страница 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...
Страница 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...
Страница 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...
Страница 161: ...2 Remove the used imaging unit Maintain the printer 161...
Страница 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...
Страница 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...
Страница 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...
Страница 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...