2-84
Service Manual
7541-03x
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Fax reception fails
Step
Questions / actions
Yes
No
1
Is the phone line properly connected to the
modem card and the wall jack?
Go to step 3.
Go to step 2.
2
Properly connect the phone line to the
modem card and wall jack.
Did this fix the problem?
Problem resolved.
Go to step 3.
3
Check for a dial tone.
Is there a dial tone?
Go to step 4.
Go to step 6.
4
Use a telephone to test the phone line’s
ability to send and receive calls.
Did the phone line work properly?
Go to 7.
Go to step 5.
5
Use a telephone handset to verify the phone
line is free of static or external noise.
Is the phone line noise-free?
Go to step 7.
Go to step 6.
6
Use the MFP on a properly functioning
phone jack.
Did this fix the problem?
Problem resolved.
Go to step 7.
7
In <diags / config menu>, verify that the
Enable Fax Receive setting is on.
Is the setting set to on?
Go to step 9.
Go to step 8.
8
Set “Enable Fax Receive” to On.
Did this fix the problem?
Problem resolved.
Go to step 9.
9
Is Distinctive Ring enabled?
Go to step 11.
Go to step 10.
10
Turn on Distinctive ring.
Did this fix the problem?
Problem resolved.
Go to step 11.
11
Is the phone line analog?
Go to step 13.
Go to step 12.
12
Is the VOIP server configured to support
fax?
Go to step13.
Stop here. This is an
issue with the VOIP
provider.
13
Does the MFP have reception issues with
only a certain remote device?
Go to step 14.
Go to step 15.
14
Verify communications with a different
remote device.
Can the other device receive faxes?
The issue is with the
other device.
Go to step 15.
15
Go to the Administrator menu. Enter the Fax
settings - Analog Fax Settings submenu.
Verify the Block No Name Fax user setting.
Is it enabled?
Go to step 16.
Go to step 17.
Содержание X925 7541-03 series
Страница 14: ...xiv Service Manual 7541 03x Go Back Previous Next ...
Страница 188: ...3 50 Service Manual 7541 03x Go Back Previous Next ...
Страница 234: ...4 46 Service Manual 7541 03x Go Back Previous Next 5 Remove the two screws C 6 Remove the two screws D ...
Страница 235: ...Repair information 4 47 7541 03x Go Back Previous Next 7 Remove the one screw E 8 Remove the four screws F on top ...
Страница 236: ...4 48 Service Manual 7541 03x Go Back Previous Next 9 Remove the two screws G on top 10 Remove the two screws H ...
Страница 237: ...Repair information 4 49 7541 03x Go Back Previous Next 11 Remove one screw I 12 Remove the screw J ...
Страница 291: ...Repair information 4 103 7541 03x Go Back Previous Next 4 Disconnect the fan cable B from the MDCONT engine board ...
Страница 306: ...4 118 Service Manual 7541 03x Go Back Previous Next 5 Remove the screw C 6 Remove the screw D ...
Страница 307: ...Repair information 4 119 7541 03x Go Back Previous Next 7 Remove the screw E ...
Страница 351: ...Repair information 4 163 7541 03x Go Back Previous Next 3 Disconnect the scanner cable B from J4 on RIP card B A ...
Страница 365: ...Repair information 4 177 7541 03x Go Back Previous Next 6 Lift and pull the tray away from the printer ...
Страница 380: ...4 192 Service Manual 7541 03x Go Back Previous Next 5 Take the MPF shaft out 6 Remove the MPF roll ...
Страница 404: ...5 4 Service Manual 7541 03x Go Back Previous Next Rip Board connectors ...
Страница 410: ...5 10 Service Manual 7541 03x Go Back Previous Next Printhead controller connectors ...
Страница 419: ...Locations 5 19 7541 03x Go Back Previous Next Engine board connectors ...
Страница 438: ...5 38 Service Manual 7541 03x Go Back Previous Next ...
Страница 440: ...6 2 Service Manual 7541 03x Go Back Previous Next ...
Страница 442: ...7 2 Service Manual 7541 03x Go Back Previous Next Assembly 1 Covers ...
Страница 444: ...7 4 Service Manual 7541 03x Go Back Previous Next Assembly 2 Flatbed and ADF ...
Страница 446: ...7 6 Service Manual 7541 03x Go Back Previous Next Assembly 3 Flatbed ...
Страница 448: ...7 8 Service Manual 7541 03x Go Back Previous Next Assembly 4 ADF 1 ...
Страница 450: ...7 10 Service Manual 7541 03x Go Back Previous Next Assembly 5 ADF 2 ...
Страница 452: ...7 12 Service Manual 7541 03x Go Back Previous Next Assembly 6 Duplex components 1 ...
Страница 454: ...7 14 Service Manual 7541 03x Go Back Previous Next Assembly 7 Duplex components 2 ...
Страница 456: ...7 16 Service Manual 7541 03x Go Back Previous Next Assembly 8 Paper exit ...
Страница 458: ...7 18 Service Manual 7541 03x Go Back Previous Next Assembly 9 Base 1 ...
Страница 460: ...7 20 Service Manual 7541 03x Go Back Previous Next Assembly 10 Base 2 ...
Страница 462: ...7 22 Service Manual 7541 03x Go Back Previous Next Assembly 11 Base 3 ...
Страница 464: ...7 24 Service Manual 7541 03x Go Back Previous Next Assembly 12 Paper feed 19 21 22 24 25 20 23 19 22 22 22 19 ...
Страница 466: ...7 26 Service Manual 7541 03x Go Back Previous Next Assembly 13 Electrical 1 ...
Страница 468: ...7 28 Service Manual 7541 03x Go Back Previous Next Assembly 14 Electrical 2 ...
Страница 470: ...7 30 Service Manual 7541 03x Go Back Previous Next Assembly 15 Upper assembly ...
Страница 472: ...7 32 Service Manual 7541 03x Go Back Previous Next Assembly 16 Printhead controller board cables ...
Страница 474: ...7 34 Service Manual 7541 03x Go Back Previous Next Assembly 17 Paper trays ...
Страница 476: ...7 36 Service Manual 7541 03x Go Back Previous Next Assembly 18 Fuser ...
Страница 478: ...7 38 Service Manual 7541 03x Go Back Previous Next Assembly 19 550 sheet option feeder covers ...
Страница 480: ...7 40 Service Manual 7541 03x Go Back Previous Next Assembly 20 550 sheet option feeder base ...
Страница 482: ...7 42 Service Manual 7541 03x Go Back Previous Next Assembly 21 550 sheet option feeder paper feed ...
Страница 484: ...7 44 Service Manual 7541 03x Go Back Previous Next Assembly 22 550 sheet option feeder tray ...
Страница 500: ...I 14 Service Manual 7541 03x ...