Diagnostic information
2-63
7541-03x
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900.xx System software error
Notes:
Before troubleshooting:
•
Perform the
“Steps before starting the 9yy service checks” on page 2-60
.
•
Determine the operating system used when the error occured. If possible determine whether a PostScript
or PCL file was sent to the device when the error occured. Ask the customer which Lexmark Solutions
applications are installed on the device.
Step
Action and questions
Yes
No
1
POR the device.
Does the error reoccur?
Go to step 2.
Problem
resolved.
2
• Write down the exact 900.xx error code displayed
on the device.
• Turn the device off.
• Clear the print queues.
• Disconnect all communication cables, and remove
all memory options.
• Remove all ISP and modem cards.
• Restart the device into diagnostic mode.
Does the 900.xx error reoccur during startup?
Go to step 3.
Go to step 6.
3
Check all the cables connected to the RIP board for
proper connectivity.
Are the cables properly connected?
Go to step 5.
Go to step 4.
4
Properly connect the cables to the RIP board. Restart
the device into diagnostic mode.
Does the 900.xx error reoccur during startup?
Go to step 5.
Go to step 6.
5
Replace the RIP board, and restart the device.
Does this fix the problem?
Note:
If an error, different from the original 900.xx, is
displayed, consult the service check for that error.
Problem
resolved.
Go to step 31.
6
Print the following:
• Error log
• Menu settings page
• Network settings page
Does the 900.xx error reoccur while these pages
were printing?
Go to step 31.
Go to step 7.
7
Re-attach the communications cable. Restart the
printer to operating mode. Send the printer a print job.
Does the 900.xx error reoccur?
Note:
Before performing this step, write down this
information about the file being sent to the printer:
• Application used
• Operating system
• Driver type
• File type (PCL, PostScript, XPS, etc.)
Go to step 8.
Go to step 10.
Содержание X925 7541-03 series
Страница 14: ...xiv Service Manual 7541 03x Go Back Previous Next ...
Страница 188: ...3 50 Service Manual 7541 03x Go Back Previous Next ...
Страница 234: ...4 46 Service Manual 7541 03x Go Back Previous Next 5 Remove the two screws C 6 Remove the two screws D ...
Страница 235: ...Repair information 4 47 7541 03x Go Back Previous Next 7 Remove the one screw E 8 Remove the four screws F on top ...
Страница 236: ...4 48 Service Manual 7541 03x Go Back Previous Next 9 Remove the two screws G on top 10 Remove the two screws H ...
Страница 237: ...Repair information 4 49 7541 03x Go Back Previous Next 11 Remove one screw I 12 Remove the screw J ...
Страница 291: ...Repair information 4 103 7541 03x Go Back Previous Next 4 Disconnect the fan cable B from the MDCONT engine board ...
Страница 306: ...4 118 Service Manual 7541 03x Go Back Previous Next 5 Remove the screw C 6 Remove the screw D ...
Страница 307: ...Repair information 4 119 7541 03x Go Back Previous Next 7 Remove the screw E ...
Страница 351: ...Repair information 4 163 7541 03x Go Back Previous Next 3 Disconnect the scanner cable B from J4 on RIP card B A ...
Страница 365: ...Repair information 4 177 7541 03x Go Back Previous Next 6 Lift and pull the tray away from the printer ...
Страница 380: ...4 192 Service Manual 7541 03x Go Back Previous Next 5 Take the MPF shaft out 6 Remove the MPF roll ...
Страница 404: ...5 4 Service Manual 7541 03x Go Back Previous Next Rip Board connectors ...
Страница 410: ...5 10 Service Manual 7541 03x Go Back Previous Next Printhead controller connectors ...
Страница 419: ...Locations 5 19 7541 03x Go Back Previous Next Engine board connectors ...
Страница 438: ...5 38 Service Manual 7541 03x Go Back Previous Next ...
Страница 440: ...6 2 Service Manual 7541 03x Go Back Previous Next ...
Страница 442: ...7 2 Service Manual 7541 03x Go Back Previous Next Assembly 1 Covers ...
Страница 444: ...7 4 Service Manual 7541 03x Go Back Previous Next Assembly 2 Flatbed and ADF ...
Страница 446: ...7 6 Service Manual 7541 03x Go Back Previous Next Assembly 3 Flatbed ...
Страница 448: ...7 8 Service Manual 7541 03x Go Back Previous Next Assembly 4 ADF 1 ...
Страница 450: ...7 10 Service Manual 7541 03x Go Back Previous Next Assembly 5 ADF 2 ...
Страница 452: ...7 12 Service Manual 7541 03x Go Back Previous Next Assembly 6 Duplex components 1 ...
Страница 454: ...7 14 Service Manual 7541 03x Go Back Previous Next Assembly 7 Duplex components 2 ...
Страница 456: ...7 16 Service Manual 7541 03x Go Back Previous Next Assembly 8 Paper exit ...
Страница 458: ...7 18 Service Manual 7541 03x Go Back Previous Next Assembly 9 Base 1 ...
Страница 460: ...7 20 Service Manual 7541 03x Go Back Previous Next Assembly 10 Base 2 ...
Страница 462: ...7 22 Service Manual 7541 03x Go Back Previous Next Assembly 11 Base 3 ...
Страница 464: ...7 24 Service Manual 7541 03x Go Back Previous Next Assembly 12 Paper feed 19 21 22 24 25 20 23 19 22 22 22 19 ...
Страница 466: ...7 26 Service Manual 7541 03x Go Back Previous Next Assembly 13 Electrical 1 ...
Страница 468: ...7 28 Service Manual 7541 03x Go Back Previous Next Assembly 14 Electrical 2 ...
Страница 470: ...7 30 Service Manual 7541 03x Go Back Previous Next Assembly 15 Upper assembly ...
Страница 472: ...7 32 Service Manual 7541 03x Go Back Previous Next Assembly 16 Printhead controller board cables ...
Страница 474: ...7 34 Service Manual 7541 03x Go Back Previous Next Assembly 17 Paper trays ...
Страница 476: ...7 36 Service Manual 7541 03x Go Back Previous Next Assembly 18 Fuser ...
Страница 478: ...7 38 Service Manual 7541 03x Go Back Previous Next Assembly 19 550 sheet option feeder covers ...
Страница 480: ...7 40 Service Manual 7541 03x Go Back Previous Next Assembly 20 550 sheet option feeder base ...
Страница 482: ...7 42 Service Manual 7541 03x Go Back Previous Next Assembly 21 550 sheet option feeder paper feed ...
Страница 484: ...7 44 Service Manual 7541 03x Go Back Previous Next Assembly 22 550 sheet option feeder tray ...
Страница 500: ...I 14 Service Manual 7541 03x ...