2-82
Service Manual
7541-03x
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Fax symptoms
Faxes fail to transmit
Note:
Before performing this service check, verify that the correct country code for the MFP is selected. This
setting must match the country in which the MFP is used to transmit and receive faxes. If the setting is wrong,
the modem settings can be changed in the Fax/SE menu. See step 14. These settings should only be changed
with guidance from your second-level support.
Step
Questions / actions
Yes
No
1
Is the phone line properly connected to the
modem card and the wall jack?
Go to step 3.
Go to step 2.
2
Properly connect the phone line to the
modem card and wall jack.
Did this fix the problem?
Problem resolved
Go to step 3.
3
Test the phone line’s ability to send and
receive calls.
Did the phone line work properly?
Go to step 5.
Go to step 4.
4
Use the MFP on a properly functioning
phone jack.
Did this fix the problem?
Problem resolved.
Go to step 5.
5
Is the phone line being used by the MFP an
analog line?
Go to step 8.
Go to step 6.
6
Is the line being used a VOIP line?
Go to step 7.
Go to step 8.
7
Have the system administrator verify that
the VOIP server is configured to receive
faxes.
Is the server properly configured?
Go to step 8.
Stop here. The issue is
VOIP related. The
VOIP provider needs to
change the server
configuration.
8
Is the MFP on a PABX?
Go to step 9.
Go to step 10.
9
Enable
Behind a PABX
under fax settings
in the Administration menu.
Did this fix the issue?
Problem fixed.
Disable
Behind a
PABX,
and go to
step10.
10
Is a dial prefix needed to get an outside
line?
Go to step 11.
Go to step 12.
11
Try sending a fax using a dial prefix.
Did the fax transmit?
Problem fixed.
Go to step 12.
12
Is the fax failing to send to one specific
destination?
Go to step 13.
Go to step 14.
13
Check the device that cannot receive a fax.
Can it send a fax?
Go to step 14.
Stop here. The issue is
with the other device.
Содержание X925 7541-03 series
Страница 14: ...xiv Service Manual 7541 03x Go Back Previous Next ...
Страница 188: ...3 50 Service Manual 7541 03x Go Back Previous Next ...
Страница 234: ...4 46 Service Manual 7541 03x Go Back Previous Next 5 Remove the two screws C 6 Remove the two screws D ...
Страница 235: ...Repair information 4 47 7541 03x Go Back Previous Next 7 Remove the one screw E 8 Remove the four screws F on top ...
Страница 236: ...4 48 Service Manual 7541 03x Go Back Previous Next 9 Remove the two screws G on top 10 Remove the two screws H ...
Страница 237: ...Repair information 4 49 7541 03x Go Back Previous Next 11 Remove one screw I 12 Remove the screw J ...
Страница 291: ...Repair information 4 103 7541 03x Go Back Previous Next 4 Disconnect the fan cable B from the MDCONT engine board ...
Страница 306: ...4 118 Service Manual 7541 03x Go Back Previous Next 5 Remove the screw C 6 Remove the screw D ...
Страница 307: ...Repair information 4 119 7541 03x Go Back Previous Next 7 Remove the screw E ...
Страница 351: ...Repair information 4 163 7541 03x Go Back Previous Next 3 Disconnect the scanner cable B from J4 on RIP card B A ...
Страница 365: ...Repair information 4 177 7541 03x Go Back Previous Next 6 Lift and pull the tray away from the printer ...
Страница 380: ...4 192 Service Manual 7541 03x Go Back Previous Next 5 Take the MPF shaft out 6 Remove the MPF roll ...
Страница 404: ...5 4 Service Manual 7541 03x Go Back Previous Next Rip Board connectors ...
Страница 410: ...5 10 Service Manual 7541 03x Go Back Previous Next Printhead controller connectors ...
Страница 419: ...Locations 5 19 7541 03x Go Back Previous Next Engine board connectors ...
Страница 438: ...5 38 Service Manual 7541 03x Go Back Previous Next ...
Страница 440: ...6 2 Service Manual 7541 03x Go Back Previous Next ...
Страница 442: ...7 2 Service Manual 7541 03x Go Back Previous Next Assembly 1 Covers ...
Страница 444: ...7 4 Service Manual 7541 03x Go Back Previous Next Assembly 2 Flatbed and ADF ...
Страница 446: ...7 6 Service Manual 7541 03x Go Back Previous Next Assembly 3 Flatbed ...
Страница 448: ...7 8 Service Manual 7541 03x Go Back Previous Next Assembly 4 ADF 1 ...
Страница 450: ...7 10 Service Manual 7541 03x Go Back Previous Next Assembly 5 ADF 2 ...
Страница 452: ...7 12 Service Manual 7541 03x Go Back Previous Next Assembly 6 Duplex components 1 ...
Страница 454: ...7 14 Service Manual 7541 03x Go Back Previous Next Assembly 7 Duplex components 2 ...
Страница 456: ...7 16 Service Manual 7541 03x Go Back Previous Next Assembly 8 Paper exit ...
Страница 458: ...7 18 Service Manual 7541 03x Go Back Previous Next Assembly 9 Base 1 ...
Страница 460: ...7 20 Service Manual 7541 03x Go Back Previous Next Assembly 10 Base 2 ...
Страница 462: ...7 22 Service Manual 7541 03x Go Back Previous Next Assembly 11 Base 3 ...
Страница 464: ...7 24 Service Manual 7541 03x Go Back Previous Next Assembly 12 Paper feed 19 21 22 24 25 20 23 19 22 22 22 19 ...
Страница 466: ...7 26 Service Manual 7541 03x Go Back Previous Next Assembly 13 Electrical 1 ...
Страница 468: ...7 28 Service Manual 7541 03x Go Back Previous Next Assembly 14 Electrical 2 ...
Страница 470: ...7 30 Service Manual 7541 03x Go Back Previous Next Assembly 15 Upper assembly ...
Страница 472: ...7 32 Service Manual 7541 03x Go Back Previous Next Assembly 16 Printhead controller board cables ...
Страница 474: ...7 34 Service Manual 7541 03x Go Back Previous Next Assembly 17 Paper trays ...
Страница 476: ...7 36 Service Manual 7541 03x Go Back Previous Next Assembly 18 Fuser ...
Страница 478: ...7 38 Service Manual 7541 03x Go Back Previous Next Assembly 19 550 sheet option feeder covers ...
Страница 480: ...7 40 Service Manual 7541 03x Go Back Previous Next Assembly 20 550 sheet option feeder base ...
Страница 482: ...7 42 Service Manual 7541 03x Go Back Previous Next Assembly 21 550 sheet option feeder paper feed ...
Страница 484: ...7 44 Service Manual 7541 03x Go Back Previous Next Assembly 22 550 sheet option feeder tray ...
Страница 500: ...I 14 Service Manual 7541 03x ...