The TMM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of
the system power state through the TMM in-band and out-of-band interfaces.
For more information about viewing the SEL, refer to the
ThinkServer Management Module User Guide
,
which is available for download at:
http://www.lenovo.com/support
Basic troubleshooting tables
Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 97
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 7 “Getting information, help, and service” on page 101.
Notes:
• If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
5 “Replacing hardware” on page 45.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained
service technician and must be performed only by a trained service technician.
ThinkServer EasyStartup program problems
Symptom
Action
The
ThinkServer EasyStartup
DVD does
not start.
• Ensure that the server supports the ThinkServer EasyStartup program
and has a bootable DVD drive installed or a bootable external DVD
drive attached.
• Ensure that you have set the optical drive with the
ThinkServer
EasyStartup
DVD as the first startup device. See “Selecting a startup
• Verify if the optical drive or the disc has problems. See “Optical drive
The operating system installation
program continuously loops.
Make more space available on the HDD.
The ThinkServer EasyStartup program
cannot start the operating system media.
• Ensure that the operating system media is supported by the ThinkServer
EasyStartup program version your are using. For a list of the supported
operating systems, refer to the user guide and compatibility notes for the
ThinkServer EasyStartup program through the program main interface.
See “Starting the ThinkServer EasyStartup program” on page 36.
• Verify if the optical drive or the disc has problems. See “Optical drive
98
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