Solving Other Problems
206
Solving Other Problems
Symptom
Cause
Solution
Printer
power is not
on.
The power cord is not
correctly plugged into
the outlet.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Something is wrong
with the outlet con-
nected to the printer.
Plug another electrical appliance into
the outlet and see whether it operates
properly.
The power switch is
not correctly turned
on (I position).
Turn the power switch off (O position),
then turn it back to the on (I position).
The printer is con-
nected to an outlet
with a voltage or fre-
quency that does not
match the printer
specifications.
Use a power source with the specifica-
tions listed in appendix A, “Technical
Specifications.”
Data was
sent to the
printer, but it
doesn’t print.
An error message is
displayed in the mes-
sage window.
Handle according to the message dis-
played.
A job may be can-
celled if user authen-
tication or account
track settings are
specified.
Click the User Authentication/Account
Track button in the printer driver, and
then type in the necessary information
before printing.
The control
panel dis-
plays
TONER
LOW
much
sooner than
expected.
One of the cartridges
may be defective.
Remove the toner cartridges and check
them for damage. If one is damaged,
replace it.
You printed with
heavy toner cover-
age.
See the specifications in Appendix A.
You can’t
print the con-
figuration
page.
The tray is empty.
Check that at least Tray 1 is loaded
with media, in place, and secure.
The printer’s covers
aren’t closed
securely.
Make sure the covers are closed
securely. Close all covers gently to
avoid jarring the printer. Make sure the
waste toner bottle and toner cartridges
are installed correctly.
There is a media
misfeed.
Clear the media misfeed.
Содержание bizhub C31P
Страница 1: ...bizhub C31P User s Guide A0EA 9564 00A...
Страница 8: ......
Страница 14: ...Contents vi...
Страница 15: ...Introduction...
Страница 20: ...Getting Acquainted with Your Printer 6...
Страница 21: ...About the Software...
Страница 36: ...Using the Postscript and PCL Printer Driver 22...
Страница 37: ...Using the Status Monitor Windows Only...
Страница 40: ...Closing the Status Monitor 26...
Страница 41: ...Printer Control Panel and Configuration Menu...
Страница 113: ...Camera Direct...
Страница 115: ...Memory Direct...
Страница 117: ...Using Media...
Страница 151: ...Replacing Consumables...
Страница 181: ...Replacing Consumables 167 4 Remove the empty cartridge and then insert the new one 5 Install the stapler...
Страница 182: ...Replacing Consumables 168 6 Install the stapling unit 7 Close the stapler cover...
Страница 183: ...Maintaining the Printer...
Страница 188: ...Cleaning the Printer 174 3 Clean the media feed rollers by wiping them with a soft dry cloth 4 Close the tray...
Страница 193: ...10 Troubleshooting...
Страница 208: ...Clearing Media Misfeeds 194 4 Push down the levers 5 Close the right side cover...
Страница 244: ...Status Error and Service Messages 230...
Страница 245: ...11 Installing Accessories...
Страница 268: ...Staple Finisher 254 10 Install the relay unit on the machine 11 Open the relay unit cover...
Страница 275: ...Appendix...