A-61593 September 2007
4-15
OCX054
Too little disk space
The hard disk is full.
Solution
: Make disk space available.
OCX055
Container-Queue
overflow
The document data is incomplete.
Solution
: Jam handling.
OCX056
Error opening machine
log (COM1/COM2)
While reading the scanner log over the serial port an error occurred. The
serial port may have been in use by another program (e.g.,
HyperTerminal) or the wrong port was selected.
Solution
: Check to see whether another program is blocking the serial
port. Check the serial port connection.
OCX058
Error reading
parameter from
ScanCtrl.ini
Parameter in ScanCtrl.ini is incorrect.
Solution
: Check the parameter file.
OCX059
Error: environment
PS_HOME not set
Solution
: Use the correct file (prosort.bat).
OS - Optic Module errors
OSn01
Optics Parameter error Parameter error.
Solution
: Check the Run Definition.
OSn02
Document too skew
The document is skewed on the track.
Solution
: Jam handling.
OSn03
Document too high
The document height is larger than value in the Maximum height field.
Solution
: Check the Run Definition.
OSn04
Document too low
The document height is smaller than value in the Minimum height field.
Solution
: Check the Run Definition.
OSn05
Document too long
The document width is larger than value in the Maximum width field.
Solution
: Check the Run Definition.
OSn06
Document too short
The document height is smaller than value in the Minimum width field.
Solution
: Check the Run Definition.
OSn07
Optics: document
processing has been
stopped
There are problems with the interpretation of the current document.
Solution
: Process this document without double-feed detection on
(Special Feed button). If the problem persists, cancel the run and exit the
Operating System Software. Turn the scanner on and off and try again.
OSn08
Optics: compressing of
data has stopped
There are problems with the interpretation of the current document.
Solution
: Process this document using the Thick Feed button. If the
problem persists, cancel the run and exit the Operating System
Software. Turn the scanner on and off and try again.
OSn09
Damaged document
edge
The damaged document could not be processed.
Solution
: Capture Sort: Use a correction envelope, or use the Match
Selected Item function.
OSn10
Optics/OMAR:
Hardware board defect
or not inserted
Internal problem.
Solution
: Call Service.
OSn11
Optics: Lamp too dark
or not inserted
There is a problem with the lamp(s).
Solution
: Call Service.
OSn12
Optics: Software state
not correct.
Firmware error.
Solution
: Call Service.
OSn13
Optics: Download error The last optic download was not successful.
Solution
: Try to download the optics firmware again.
OSn14
Optics: Communication
problems between
scanner and PC
Problems with the communication.
Solution
: Call Service.