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Question: How do I check that the USB Drivers have installed correctly?
• Make sure the Interface is both connected and powered.
• Go to Device Manager (XP: Start Control Panel (classic view) System Hardware tab Device
Manager) (Vista: Start Control Panel (classic view) Device Manager)
• Look for the K’NEX entry under Universal Serial Bus Controllers. If there are no question marks
then the drivers have installed correctly.
If there is an exclamation mark, question mark, an Unknown entry in the main list or Other devices
then the drivers haven’t installed correctly. Right click on the entry, select Uninstall, disconnect the
USB lead from the Interface and then plug back in so the drivers reinstall.
Problem:
I have switched an output on and the electronic component plugged into the output
isn’t working.
Check:
• The Connect icon in the K’NEX Computer Control
software shows as Disconnect.
• The red LED next to the Output socket on the Interface
is lit.
• The Interface is attached to a power source.
• There isn’t a loose connection.
• If you are using a buzzer that the leads are connected
correctly (red to positive, black to negative).
• The I/O panel in the software indicates that the output
is switched on.
Warranty
The K’NEX Interface is warranted to be free from defects in materials and workmanship for a period
of 12 months from the date of purchase provided it has been used in accordance with any instructions,
under normal conditions. This warranty does not apply if the Interface has been damaged by accident
or misuse.
In the event of a fault developing within the 12 month period, the Interface must be returned to K’NEX
Education for repair or replacement at no expense to the user other than shipping charges.
Note: K’NEX Education products are designed for educational use and are not intended for use
in industrial, medical or commercial applications.
K’NEX Education
2990 Bergey Rd.
P.O. Box 700
Hatfield, PA
19440-0700
Tel: 1-888-ABC KNEX
Website: www.knexeducation.com
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