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38

CHAP.08  FAULT DIAGNOSIS AND TROUBLESHOOTING

WARNING!

Do not use the stove if the draught is irregular and the combustion is not optimal!

In accordance with the laws in force on safety for electrical appliances, a Jolly Mec S.p.A Technical Assistance 

Centre or qualified personnel must obligatorily be contacted for all installation, maintenance or interventions that 

require access to electrical parts.

PROBLEM

MAIN CHECKS TO BE PERFORMED

The Display is switched off

• Check that the stove plug is inserted securely in the mains socket and the socket 

at the back of the stove.

• Check that the FLAT cable is connected to the electronic circuit board correctly. 

• Check that the protection fuses are working efficiently, including those connected 

to the electronic circuit board and those in the stove rear socket.

The remote control is not working

• Check that a 12V battery is being used and it is inserted correctly. 

Do not use 

rechargeable batteries.

• Point the remote control at the display on the edge of the stove. 

• Check that the stove is powered up and the display is working.

The pellets are not dropping into the firebox

• The pellets have run out, refill the hooper. 

• The gear motor is not running, check the reason: 

  - not connected to the mains 

  - mechanically disconnected from the auger. 

• The auger is blocked by a foreign body which has fallen into the container. 

• The auger is blocked by very hard pellets; use the recommended pellet types.

The stove does not start automatically

• The firebox is dirty, preventing incoming  air flow. Clean it thoroughly and check 

it is clean each time you start it up. 

• The basket is positioned incorrectly. 

• The resistance is faulty

The pellets burn incorrectly and unburnt 

elements gather in the basket, the glass 

looks black and is very dirty 

• The amount of pellets loaded in the basket for the various output modes does 

not correspond to the amounts indicated in the Technical Specifications (see 

CHAP.05.1

). Check and correct. 

• Low flue draught,  do not use the fireplace, it could be dangerous; carefully clean 

the flue, the stove and the fume extractor. 

• Firebox is very dirty. Switch off the stove and clean it. 

• Humid pellets. Replace the fuel. 

• Lack of comburent air, check that the front door is firmly shut against the stove 

structure. 

• Incorrect fan settings; check the default and factory settings.

The stove switches off when running at mi-

nimum power.

• The combustion fan speed is very high and the pellets are burning too quickly. 

• The pellet supply is running out. 

• The flue draught rate is very high. 

• The pellet load is very high, it does not all burn within the set time and fresh 

pellets accumulate inside the firebox. 

• Adjust the load level, or increase the combustion fan speed.

The flame is very inconsistent

• Check the bottom of the pellet container; there may be large deposits of sawdust.

• The gear motor may have broken gearings. 

The exchange and/or combustion fan are 

running when the stove is switched off

• The flue probe is broken. Replace it 

The electric components are running when 

the stove is switched off

• The electronic circuit board is broken. Replace it.

The exchange fan air smells of smoke

• Check the exchange fan, it might be dirty.

The exchange fan whistles or is very noisy

• Check the exchange fan, it might be dirty.

Содержание I-DEA Angolo

Страница 1: ...I DEA Quadra I DEA Frontale I DEA Angolo SM064 EN REV07 2016_02 Air and pellet I DEA STOVE INSTALLATION USE AND MAINTENANCE MANUAL To be kept by the purchaser...

Страница 2: ...15 05 6 INSTALLATION ROOM VENTILATION 16 CHAP 06 POSITIONING AND CONNECTIONS FOR THE INSTALLER 17 06 1 SETTING UP OF EXTERNAL AIR INTAKES AND ELECTRIC CURRENT 17 06 2 PHASES OF ASSEMBLING DISASSEMBLI...

Страница 3: ...ical manual are owned by JOLLY MEC CAMINETTI S p A The descriptions and illustrations provided in the following publication are not binding JOLLY MEC CAMINETTI S p A reserves the right to make any mod...

Страница 4: ...ation on the correct use of the product in accordance with the purposes for which it was designed and built It also provides information about loads commissioning re pair and maintenance of the stove...

Страница 5: ...cal power switch to ZERO Prior to installation the user and installer are obliged to check that the mains electrical supply to which the machine will be con nected corresponds to the voltage on the id...

Страница 6: ...be con nected corresponds to the voltage on the identification plate see par 04 2 PRODUCT IDENTIFICATION check that the system is sized so as to bear the maximum load required of the product and also...

Страница 7: ...f this manual and must wear work gloves and safety footwear For safety reasons unauthorised persons must not be in the area while the product is being moved The product must be moved only with a troll...

Страница 8: ...ed thermostat used to set the start up and switch off times along with relative temperatures Ambient temperature setting and viewing of the current ambient temperature on the display Output levels pos...

Страница 9: ...the I DEA Angolo model Painted steel top Corner front hot air output vent Painted steel sides The right side can be opened to access the main switch the current socket and reset the safety thermostat...

Страница 10: ...own label may be graphically different from the original 04 2 PRODUCT IDENTIFICATION 1 Product model 2 CE Marking 3 Year of Commissioning and Certification 4 Reference Standard 5 Performance declarati...

Страница 11: ...for the user damage the fireplace the fume exhaust union the flue and pollute nature 05 1 HOMOLOGATION EN 14785 2006 CHAP 05 TECHNICAL DATA Description 9 kW 11 kW M U 353 Nominal burning output Qtot...

Страница 12: ...onformity with the following values Powder 1 maximum through a 3 2 mm screen Apparent density 680 Kg m3 minimum Dimensions 6 mm diameter from 25 to 30 mm of maximum length Ash content 1 maximum Humidi...

Страница 13: ...oading lid C Pellet container D LCD Display E Electronic control unit M12 P F Safety thermostat with manual reset G Humidifier Accessible by opening the door H Handle for opening the door I Tube bundl...

Страница 14: ...14 05 4 DIMENSIONS in mm I DEA Frontale I DEA Angolo L 850 mm H 1136 mm P 282 mm I DEA Quadra L 850 mm H 1136 mm P 282 mm L 850 mm H 1136 mm P 282 mm U M U M U M L P H L H P L H P...

Страница 15: ...for connecting the equipment to the flue is forbidden Exhaust pipes must not run through rooms where the installation of combustion equipment is forbidden The union must be connected to the flue in s...

Страница 16: ...ot work which will trigger the no depression alarm It is not possible to make corrections or reset the stove operating values to override the alarm 05 6 INSTALLATION ROOM VENTILATION According to refe...

Страница 17: ...The minimum distances to be maintained are shown in the tech nical drawings The lateral distance from the adjacent wall according to installation is to be maintained on both sides All measurements ar...

Страница 18: ...um pipe for air ducting 80 6 Adjustable ducted air grid 7 Union for rigid pipe 80mm 8 Y shaped deviation 80mm Please refer to the CLADDING ASSEMBLY MANUAL for instructions on the cladding assembly pha...

Страница 19: ...its entire length Warning makes sure that pipes do not contact wood and inflammable materials It is also very dangerous to use plastic pipes to distribute air since the high temperatures could deform...

Страница 20: ...ontrolled via the LCD display see CHAP 07 3 it can also be controlled via an IR remote control CHAP 07 4 The electronic control unit features a timer function with customisable programmes and user fri...

Страница 21: ...BIMETER CONNECTOR DISPLAY CONNECTOR SERIAL CONNECTOR YELLOW YELLOW GREEN GREEN BLACK RED WHITE RED BLUE BLACK PINK PINK BLUE BLUE BROWN YEL GRE BLACK BLUE USER DISPLAY RESISTANCE OF IGNITION MAINS SOC...

Страница 22: ...MOTE PROBE CANALIZ DISPLAY CONNECTOR SERIAL CONNECTOR DEBIMETER CONNECTOR 06 9 DUCTING KIT ELECTRICAL WIRING DIAGRAM OPTIONAL The representation of the components is approximate but they can change in...

Страница 23: ...OPTIONAL by the fans J OPTIONAL which can be adjusted individually Located on the right side of the stove the hopper A is filled through an openable lid L located on the upper part of the cladding The...

Страница 24: ...output button Button to change page within the Menu Page forward Display panel Displays the stove status messages Component reference icons DGT DIGIT Indicator box 1 2 3 4 5 6 7 8 9 Decal icon key Sym...

Страница 25: ...g phase 3 PELLET preloading after the preheating phase a set amount of PELLETS are delivered to the firebox to ignite the first flame 4 Flame standby the fourth phase is a standby time required to hea...

Страница 26: ...ge with the stove in RUNNING mode XXX WORK Example of display message with the stove in ECO mode xxx ECO YYY MODULAT Example of display message when adjusting the AMBIENT TEM PERATURE SETTING xxx SET...

Страница 27: ...disable the Timer function and press button 4 to confirm 18 set the START and STOP times following the daily programming instructions 19 Set the operating power and the required room temperature foll...

Страница 28: ...TAND BY page press button 4 to confirm 3 press button 1 or 2 to enable or disable the function changing the message to ON or OFF press button 4 to confirm 4 press button 1 or 2 to change the OFF delta...

Страница 29: ...LOAD loading must be performed if the auger is empty after a NO PELLET alarm or after maintenance or cleaning of the container Every time the manual PELLET load mode is enabled the crucible MUST be e...

Страница 30: ...ss button 4 to enter 2 page 1 displays the total operating hours 3 press button 6 to go to page 2 which displays the partial opera ting hours i e the operating hours since the last extraordinary maint...

Страница 31: ...pare parts are available through authorised retailers authorised Assistance Centres or directly from JOLLY MEC If the glass becomes very dirty with visible blackening while operating on pellets the ca...

Страница 32: ...cleaning the ash tray each 1 3 days Empty the ash tray every day Using an ash aspirator equipped with a fine meshed filter can make easier the cleaning operation as it avoids to spread again the aspi...

Страница 33: ...sure to replace it properly Fig 7 The ignition resistance has to be properly centred in the burning pot casing and the support seat must be standing level with the casing compartment Fig 6 Check that...

Страница 34: ...ide is in a proper position 5 How opening the Pellet Feeding Tank Pull upright the top by applying a slight force Fig 15 against the magnet lock Fig 16 6 How cleaning the ceramic Glass Don t spray any...

Страница 35: ...de of the combustion chamber top flame arrestor and push it towards the back Fig 23 to shift it from the front deflector support Let it carefully slide down Fig 24 and driving it until it is not compl...

Страница 36: ...locking knocks Fig 35 11 How making the reset of the safety Thermostat see also CHAP 07 5 Loosen the red tap located under the side panel on the right Fig 36 Press down the white button Fig 37 until y...

Страница 37: ...t the Authorised Jolly Mec Technical Assistance Centre through your Retailer WARNING To carry out these operations the stove must be disconnected from the mains wait until the stove is cold and comply...

Страница 38: ...w Clean it thoroughly and check it is clean each time you start it up The basket is positioned incorrectly The resistance is faulty The pellets burn incorrectly and unburnt elements gather in the bask...

Страница 39: ...essary Check to see if the PELLET load settings are correct Contact the CAT if this type of alarm is tripped frequently AL4 FAN FAILURE The control unit does not detect the correct number of fumes ex...

Страница 40: ...icient pellets and trigger a NO LIGHTIN alarm After completing the Load Pellet se quence in Menu 7 the firebox must be emptied i e the stove must be started up with a clean firebox Contact the CAT if...

Страница 41: ...machine must be disposed of in a manner that complies with the laws in force and the environment 09 2 DISPOSAL OF THE MACHINE The stove is mainly composed of ferrous materials but it may also contain...

Страница 42: ...42 NOTES...

Страница 43: ...43...

Страница 44: ...Via S Giuseppe 2 24060 Telgate Bg Italy Tel 39 035 83 59 211 Fax 39 035 83 59 203 www jolly mec it info jolly mec it SM064 EN REV07 2016_02...

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