Troubleshooting
Model API 3171 Installation, Operation, and Maintenance Manual
54
Symptom
Cause
Remedy
The motor requires exces-
sive power.
The discharge head has dropped below the
rated point and is pumping too much liquid.
Install a throttle valve. If this does not help, then
trim the impeller diameter. If this does not help,
then contact your ITT representative.
The liquid is heavier than expected.
Check the specific gravity and viscosity.
Rotating parts are rubbing against each other. Check the parts that are wearing for proper
clearances.
The motor speed is too high.
Check the motor speed.
The impeller clearance is too tight.
Adjust the impeller clearance.
Assembly troubleshooting
Table 8: Troubleshooting procedure
Symptom
Cause
Remedy
There is excessive shaft end play.
The internal clearance of the bearings is
excessive.
Replace the bearings with a bearing
of the correct type.
The thrust-bearing end cover is loose.
Tighten the screws.
There are too many shims under the thrust
bearing end cover.
Remove the individual shims to ob-
tain the proper thickness.
The runout for the shaft is excessive.
The shaft is bent.
Replace the shaft.
The runout for the bearing-frame flange is
excessive.
The shaft is bent.
Replace the shaft.
The flange of the bearing frame is distorted. Replace the bearing-frame flange.
The runout for the seal-chamber cover is
excessive.
The seal-chamber cover is improperly seat-
ed on the frame.
Replace or re-machine the seal-
chamber cover.
There is corrosion or wear on the seal-
chamber cover.
Replace the seal-chamber cover.
The runout for the impeller wear ring is
excessive.
The shaft is bent.
Replace the shaft.
The wear ring was machined improperly.
Replace or re-machine the impeller.
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