IBM IntelliStation A Pro 6217, Руководство по обслуживанию

Страница: 71 / 188

program or the partition that contains the Product Recovery program. Use a Product
Recovery CD to access the Product Recovery program (see “Product recovery
CDs” on page 75).
PC-Doctor for Windows
The computer contains PC-Doctor for Windows, which is designed specifically for
the Windows operating environment. Because these diagnostics work with the
operating system, they test hardware and analyze certain software components.
These diagnostic programs are especially useful for isolating operating-system and
device-driver problems.
To use PC-Doctor for Windows, complete the following steps:
1. On the Windows desktop, click Start → All Programs → PC-Doctor .
2. Follow the instructions on the screen. Help is available online.
Recovering the operating system and preinstalled software
This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.
Recovering the operating system
The Product Recovery program is on a hidden partition of the hard disk. The
Product Recovery program runs independently of the operating system and
reinstalls the operating system and preinstalled software.
Attention: If you are using FDISK, Disk Management, or another utility to
reformat the hard disk, you might see the partition where the Product Recovery
program is stored. Do not delete this partition; otherwise, the Product Recovery
program will be lost.
If the hard disk drive, including the partition that contains the Product Recovery
program, becomes damaged or if you replace the hard disk drive, use the IBM
Product Recovery CD to recover the preinstalled operating system, application
programs, and device drivers (see “Product recovery CDs” on page 75).
To recover the Windows operating system, complete the following steps.
Note: The recovery process replaces all information stored on drive C. If possible,
back up your data files before starting this process. The recovery process does not
affect any other drives.
1. If possible, shut down the operating system.
2. If the computer is still on, turn it off.
Note: If the computer will not turn off after you hold down the power-control
button for at least 4 seconds, disconnect the power cord and wait a few
seconds before reconnecting it.
3. Turn on the computer, and wait for the prompt
To start the Product Recovery program, press F11.
If the DOS command prompt or the F11 prompt is not displayed, see “Using the
recovery-repair diskette in Windows” on page 54.
4. Quickly press F11, and wait for the program menu.
5. Select Full recovery and follow the instructions on the screen.
Chapter 2. Diagnostics
55