Chapter
1.
Introduction
This
Problem
Determination
and
Service
Guide
contains
information
to
help
you
solve
problems
that
might
occur
in
your
IBM
®
IntelliStation
®
A
Pro
Type
6217
computer.
It
describes
the
diagnostic
tools
that
come
with
the
computer,
error
codes
and
suggested
actions,
and
instructions
for
replacing
failing
components.
Replaceable
components
are
of
three
types:
v
Tier
1
customer
replaceable
unit
(CRU)
:
Replacement
of
Tier
1
CRUs
is
your
responsibility.
If
IBM
installs
a
Tier
1
CRU
at
your
request,
you
will
be
charged
for
the
installation.
v
Tier
2
customer
replaceable
unit
:
You
can
install
a
Tier
2
CRU
yourself
or
request
IBM
to
install
it,
at
no
additional
charge,
under
the
type
of
warranty
service
that
is
designated
for
your
computer.
v
Field
replacement
unit
(FRU)
:
FRUs
must
be
installed
only
by
trained
service
technicians.
For
more
information
about
the
terms
of
the
warranty
and
getting
service
and
assistance,
see
the
Warranty
and
Support
Information
document
on
the
IBM
IntelliStation
Documentation
CD.
Note:
The
illustrations
in
this
document
might
differ
slightly
from
your
hardware.
Related
documentation
In
addition
to
this
document,
the
following
documentation
also
comes
with
the
computer:
v
User’s
Guide
This
document
is
in
on
the
IBM
IntelliStation
Documentation
CD.
It
contains
general
information
about
the
computer.
v
Installation
Guide
This
printed
document
contains
setup
and
installation
instructions.
v
Safety
Information
This
document
is
in
on
the
IBM
IntelliStation
Documentation
CD.
It
contains
translated
caution
and
danger
statements.
Each
caution
and
danger
statement
that
appears
in
the
documentation
has
a
number
that
you
can
use
to
locate
the
corresponding
statement
in
your
language
in
the
Safety
Information
document.
v
Warranty
and
Support
Information
This
document
is
in
on
the
IBM
IntelliStation
Documentation
CD.
It
contains
information
about
the
terms
of
the
warranty
and
about
service
and
assistance.
v
Adaptec
SCSI
documentation
This
document
is
in
on
the
Device
Drivers
CD.
It
contains
information
and
instructions
for
installing
and
configuring
small
computer
system
interface
(SCSI)
device
drivers
and
devices.
v
Readme
files
on
the
Device
Drivers
CD
Several
readme
files
on
this
CD
contain
information
about
the
preinstalled
device
drivers.
Other
readme
files
on
this
CD
contain
information
about
the
various
adapters
and
devices
that
might
be
installed
in
or
attached
to
the
computer.
v
IBM
IntelliStation
Documentation
CD
©
Copyright
IBM
Corp.
2005
1
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