Table
3.
POST
error
messages
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
(Trained
service
technician
only),
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
codes
Description
Action
5962
An
IDE
CD-ROM
configuration
error
occurred.
Action:
If
the
problem
remains,
call
for
service.
1.
Check
the
signal
and
power
cable
connections
to
the
CD-ROM
drive.
2.
Run
the
Configuration/Setup
Utility
program
and
load
the
default
settings.
3.
Reseat
the
following
components:
a.
CD-ROM
drive
b.
Battery
c.
(Trained
service
technician
only)
System
board
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
CD-ROM
drive
b.
Battery
c.
(Trained
service
technician
only)
System
board
8603
An
error
occurred
during
the
mouse
(pointing
device)
controller
test.
The
addition
or
removal
of
a
mouse,
or
a
failing
system
board
can
cause
this
error.
Note:
This
error
also
can
occur
if
electrical
power
was
lost
for
a
very
brief
period
and
then
restored.
In
this
case,
turn
off
the
computer
for
at
least
5
seconds;
then,
turn
it
back
on.
1.
Make
sure
that
the
keyboard
and
mouse
(pointing
device)
are
attached
to
the
correct
connectors.
If
they
are
connected
correctly,
use
the
following
procedure:
a.
Turn
off
the
computer.
b.
Disconnect
the
mouse
from
the
computer.
c.
Turn
on
the
computer.
2.
If
the
POST
error
message
does
not
reappear,
the
mouse
is
probably
failing.
See
the
documentation
that
comes
with
the
mouse
for
additional
testing
information.
3.
If
the
POST
error
message
reappears,
run
the
diagnostic
tests
to
isolate
the
problem.
If
the
diagnostic
tests
do
not
find
a
problem
and
the
POST
error
message
remains,
reseat
the
following
components:
a.
Mouse
(pointing
device)
b.
(Trained
service
technician
only)
System
board
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Mouse
(pointing
device)
b.
(Trained
service
technician
only)
System
board
00012000
Processor
machine
check
error.
1.
Update
the
system
BIOS
code.
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
microprocessor.
26
IBM
IntelliStation
A
Pro
Type
6217:
Problem
Determination
and
Service
Guide
Содержание IntelliStation A Pro 6217
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