In addition, if you purchased an IBM PC Server or IBM Netfinity
Server, you are eligible for IBM Start Up Support for 90 days after
installation. This service provides assistance for:
Setting up your network operating system
Installing and configuring interface cards
Installing and configuring network adapters
Please have the following information ready when you call:
Machine Type and Model
Serial numbers of your computer, monitor, and other
components, or your proof of purchase
Description of the problem
Exact wording of any error messages
Hardware and software configuration information for your
system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day,
7 days a week. In the U.K., these services are available Monday
through Friday, from 9:00 a.m. to 6:00 p.m.
1
Country
Telephone
number
Austria
Österreich
1-546 585 075
Belgium - Dutch
Belgie
02-717-2504
Belgium - French
Belgique
02-717-2503
Canada
Canada
1-800-565-3344
Denmark
Danmark
03-525-6905
Finland
Suomi
9-22-931805
France
France
01-69-32-40-03
1
Response time will vary depending on the number and complexity of incoming calls.
Chapter 6. Getting Help, Service, and Information
69
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