G1E Programming Manual
79
3 = Mexico busy tone
(420 Hz, 250ms on/off)
4 = South African busy tone (400 Hz, 500ms on/off)
5 = Spanish busy tone
(420 Hz, 200ms on/off)
6 = New Zealand Busy Tone (400Hz, 250ms on/off)
7 = Taiwanese busy tone
(480 Hz + 620 Hz, 250ms on/off and 500ms on/off)
8 = Indonesia busy tone
(500hz 250ms on/off)
(500hz 500ms on/off)
420hz 250ms on/off)
(420hz 500ms on/off)
(1000hz Continuous on)
9 = Israel
(450-470Hz 700 Ms)
d =
Pakistan
(450+-40ms on:240+-40ms off:340+-40ms)
05. Reserved:
06. ACD-1 Enable Time:
This parameter is to set the time duration before the system answers an incoming call when the ring
assigned station(s) are busy if the operator overflow feature is enabled. The incoming call will show as a
normal ring signal on the DSS key and can be answered by the operator at any time even while the
voice message is playing to the caller. Operator Overflow (ACD-1) is enabled in mode 29-tk-02.
See timing table Grade O for settings for this
07. ACD-1 Segment 2 Recall Time:
This parameter sets the time an ACD-1 call which has been answered by the Overflow message will
stay on hold in the ring queue before the system will play the second part of the ACD-1 message to
apologize for the continuing delay. The call back time for the second message starts at 5 seconds and
increases in 5 second increments. The message will be played to the caller every time the recall time is
reached until answered by the operator or the caller hangs up.
See timing table Grade P for settings for this parameter.
08. ACD-1 Release Time:
This parameter sets the time at which the system will release the incoming caller during ACD-1
operation when it has not been answered by an operator. The system will play a warning message to the
caller before releasing the call. If polarity reversal is used for incoming call clear down then this
parameter should be disabled.
See Timing table Grade Q for settings for this parameter
Timing Tables
Grade
0
1
2
3
4
5
6
7
8
9
unit
O
5
10
15
20
25
30
35
40
45
50
secs.
P
Dis
5
10
15
20
25
30
40
50
60
Secs.
Q
0
5
10
15
20
25
30
35
40
45
Mins
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