Solving Hard Drive Problems
Table D-3
Solving Hard Drive Problems
Hard drive error occurs.
Cause
Solution
Hard disk has bad sectors or has failed.
1.
In Microsoft Windows XP, right-click
Start
, click
Explore
, and select a drive. Select
File
>
Properties
>
Tools
. Under
Error-checking
, click
Check Now
.
In Microsoft Windows Vista, right-click
Start
, click
Explore
, and right-click on a drive. Select
Properties
then select the
Tools
tab. Under
Error-
checking
click
Check Now
.
2.
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Disk transaction problem.
Cause
Solution
Either the directory structure is bad or there is a problem with
a file.
In Microsoft Windows XP, right-click
Start
, click
Explore
, and
select a drive. Select
File
>
Properties
>
Tools
. Under
Error-
checking
, click
Check Now
.
In Microsoft Windows Vista, right-click
Start
, click
Explore
,
and right-click on a drive. Select
Properties
then select the
Tools
tab. Under
Error-checking
click
Check Now
.
Drive not found (identified).
Cause
Solution
Cable could be loose.
Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the
Solving Hardware
Installation Problems on page 219
. If the system still does not
recognize the new device, check to see if the device is listed
within Computer Setup. If it is listed, the probable cause is a
driver problem. If it is not listed, the probable cause is a
hardware problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under
Advanced
>
Power-On
Options
.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure
Device Available
is selected for the device's SATA port in
Security
>
Device
Security
.
Drive responds slowly after initial power up.
Run Computer Setup and increase the POST Delay in
Advanced
>
Power-On Options
.
Solving Hard Drive Problems 205
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