360179-A/B
51
Troubleshooting
Problem
Possible Cause
Action
The Low/No Battery
alarm is activating
sporadically.
Battery voltage level
on the rechargeable
backup battery for the
monitoring system is
low
►
Ensure battery has had 24 hours to recharge after
an extended use.
►
Replace the backup battery for the monitoring
system.
11.7
Testing Problems
Problem
Possible Cause
Action
The automatic
temperature tests do
not work.
High Alarm setpoint
is set significantly
higher than the default
value, or the Low
Alarm setpoint is set
significantly lower
than the default value
►
Confirm the alarm setpoints are set at the
appropriate values.
►
Test the temperature alarms manually.
Connections for
the upper chamber
temperature probe are
loose
►
Test the probe connections. Secure the
connections if necessary.
Upper chamber
temperature probe is
faulty
►
Confirm the probe is reading correctly. Calibrate
the probe if necessary.
►
Confirm the probe is providing resistance in the
range of 98 Ω to 110 Ω. Replace the probe if
necessary.
Control board is faulty
►
Replace parts with those included in the control
board kit, or replace the monitor/control board.
11.8
Condensation Problems
Problem
Possible Cause
Action
There is excessive
water in the water
evaporation tray.
Heater in the
condensate
evaporator tray is
faulty
►
Confirm the heater is hot and is drawing the
appropriate current.
►
For 115 V Compartmental Access Refrigerator, the
current should be approximately 0.43 A to 0.55 A.
►
For 230 V Compartmental Access Refrigerator, the
current should be approximately 0.21 A to 0.27 A.
Condensate
evaporator tray fan is
faulty
►
Confirm both fans are running.
►
Contact Haemonetics
Corporation BloodTrack
Customer Support.
Humid air is entering
the chamber
►
Confirm the Compartmental Access Refrigerator
is level, and the doors are aligned, closing
tightly, and sealing correctly. Correct issues as
necessary.
►
Ensure cabinet penetrations are sealed.
Condensate
evaporator tray fan
blower is faulty
►
Confirm fan is running.
►
Contact Haemonetics
Corporation BloodTrack
Customer Support.
