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360179-A/B

Troubleshooting

11.4

General Operation Problems

Problem

Possible Cause

Action

The exterior door

does not open easily.

Debris in the hinges

►

Confirm the hinges are free of debris. Clean the

hinges if necessary.

Door hinges are not

lubricated

►

Using a general-purpose grease, lubricate the

pivots in the hinges.

Hinge cam is faulty

►

Confirm the hinge cam is not damaged. Replace

the cam if necessary.

The monitor display is

difficult to read.

Screen brightness is

set too low

►

Change the screen brightness. Touch i.C³ APPS,

Brightness. Touch the icon corresponding to the

desired brightness setting.

The monitoring

system is not

responding.

Digital electronics are

locked because of an

interruption in power

►

Reset the monitoring system by first turning battery

power off, then AC power OFF and back ON.

“Probe Failure” alarm

is displayed on the

monitor.

One or more of the

temperature probes

has failed, or probe

wiring is an open

circuit

►

Check the i.C³ Event Log Detail screen for

the specific probe failure.

Touch i.C³ APPS,

Information Logs, Event Logs. Touch the individual

event to view the probe failure code.

►

Check the probe wire connection to the control

board and secure the connection if necessary.

►

Confirm the probe is providing resistance in the

range of 86 Ω to 110 Ω. Replace the probe if

resistance is outside of specified range.

The chart recorder

is not marking the

temperature.

The chart paper knob

is not tight

►

Tighten the chart paper knob.

Stylus pressure is not

correct

►

Confirm stylus is pressing firmly against the paper.

The chart recorder

motor has stopped

running

►

Remove the chart paper and press the reset button

(behind the chart paper). Reinstall the chart paper.

►

Verify the chart recorder is not in change paper

mode.

The chart recorder is

defective

►

Replace the chart recorder.

Содержание ACX001

Страница 1: ...NTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 USA and Canada 800 743 5637 ISO 13485 CERTIFIED 360179 A B Compartmental Access Refrigerator Maintenance Ser...

Страница 2: ...nce of certain Helmer Scientific products Any failure to follow the instructions as described could result in impaired product function injury to the operator or others or void applicable product warr...

Страница 3: ...ch the Access Console to the Compartmental Access Refrigerator 10 6 3 2 Place the Consumable Cart 12 6 3 3 Attach the Access Console to a Wall 14 6 3 4 Attach the Access Console to a Table 14 6 4 Conn...

Страница 4: ...the Access Console Backup Battery 29 9 3 4 Replace the Access Console Backup Battery 29 9 3 5 Check the Chart Recorder Backup Battery If installed 30 9 3 6 Replace the Chart Recorder Backup Battery 3...

Страница 5: ...ration Problems 45 11 5 Chamber Temperature Problems 46 11 6 i C3 Alarm Activation Problems 49 11 7 Testing Problems 51 11 8 Condensation Problems 51 11 9 Access Control Lock Problems 52 11 10 Compart...

Страница 6: ...er are trademarks of Haemonetics Corporation in the United States and or other countries All other trademarks and registered trademarks are the property of their respective owners Helmer Inc doing bus...

Страница 7: ...electrical compartment and refrigeration compartment Avoid staring into the tray illumination LEDs for extended periods of time as eye injury may occur Ensure guard panel is installed above compartme...

Страница 8: ...parately Use the collection and return systems available locally For more information on the return recovery or recycling of this product contact your local distributor 3 3 Electromagnetic Compliance...

Страница 9: ...yed on the product specification label located on the back of the Access Console toward the top of the unit The CCX001 information is displayed on the product specification label located on the back o...

Страница 10: ...e Compartmental Access Refrigerator from the shipping carton 2 Remove and discard the interior packing material 3 Remove the accessory package from the top of the Compartmental Access Refrigerator 4 R...

Страница 11: ...he Access Console so the bracket on the top of the Access Console rests on the top edge of the Compartmental Access Refrigerator b The slotted brackets on the Access Console must align with the corres...

Страница 12: ...h Replace the cover on top of the Access Console 4 Attach the upper bracket to the Compartmental Access Refrigerator a Hand thread five 5 screws through the upper Access Console bracket and into the t...

Страница 13: ...drawer a Open printer drawer and attach the cables provided to the printer Cables provided for printer 6 3 2 Place the Consumable Cart 1 Remove the Consumable Cart from the shipping carton 2 Attach th...

Страница 14: ...e two 2 L brackets to the Compartmental Access Refrigerator a Hand thread one 1 screw through the L bracket into the threaded hole in the Compartmental Access Refrigerator b Using a 2 Phillips screwdr...

Страница 15: ...322 1 6 4 Connect External Monitoring Devices CAUTION The interface on the remote alarm monitoring system is intended for connection to the end user s central alarm system s that uses normally open or...

Страница 16: ...he Access Console AC power cord to the blue receptacle on the back of the Access Console Insert plug into receptacle Turn plug 1 4 turn to the right plug will lock in place 3 Connect the Access Consol...

Страница 17: ...nnect the opposite end of the Access Console power cord to the grey receptacle on the Compartmental Access Refrigerator Insert plug into receptacle Turn plug 1 4 turn to the right plug will lock in pl...

Страница 18: ...Access Control magnetic lock NOTE The i C3 Monitoring System and Access Control magnetic lock will start on battery power alone If the Compartmental Access Refrigerator is not connected to AC power an...

Страница 19: ...Switch the Access Console backup battery ON OFF switch ON to provide backup power to the Access Console Access Console backup battery ON OFF switch circled 7 Prepare For Monitoring 7 1 Temperature Pro...

Страница 20: ...er Probe The condenser probe attaches to the condenser discharge line 7 1 4 Install Additional Probe Through Top Port 1 Peel back putty to expose port 2 Insert probe through port into chamber 3 Insert...

Страница 21: ...4 Gently lift stylus and rotate paper so current time line corresponds to time line groove Chart recorder stylus and time line groove 5 Hold chart paper and reinstall chart knob NOTE For accurate tem...

Страница 22: ...e HaemoBank screensaver is automatically displayed after two minutes of inactivity on the Home Screen HaemoBank screensaver Home screen 8 1 1 Home Screen Functions View current interior cabinet and ai...

Страница 23: ...on of the HaemoBank Do not change settings unless instructed in product documentation or by Haemonetics Corporation BloodTrack Customer Support NOTE If the Settings screen is password protected or if...

Страница 24: ...ngs password 3 Touch or on the Temperature Setpoint spin box to select desired setting 4 Touch Home 8 4 Sensor Calibration Sensor calibration values are programmed at the factory Calibration values ca...

Страница 25: ...Settings Temperature Graph Automatic Alarm Test Information Logs Temperature Setpoint 4 0 C Password for Settings screen 1234 Password Protection for Settings screen On Sounds On Alarm Volume 9 Alarm...

Страница 26: ...tored all calibration values and User PINs will be lost Contact Haemonetics Corporation BloodTrack Customer Support prior to restoring Factory Default Settings Restore settings 1 Touch Home i C APPS S...

Страница 27: ...time probe failure and power failure 9 1 1 Automatic Chamber Temperature Alarm Test NOTE If the Settings screen is password protected or if viewing settings for the first time enter factory default p...

Страница 28: ...st was cancelled the alarm activates and clears and the Alarm Test icon is displayed on the Temperature Graph to indicate the temperature alarm was caused by testing as described earlier 9 1 2 Manual...

Страница 29: ...r Open Alarm Test 1 Change the Door Open Time delay setting to 0 minutes a Touch Home i C APPS Settings b Enter the Settings password c Touch Alarm Settings d Touch on the Door Open Time spin box to c...

Страница 30: ...the battery from the HaemoBank 6 Place the new battery on the top of the compartment in the same orientation as the original battery 7 Place the strap over the battery 8 Using a 2 Phillips screwdrive...

Страница 31: ...over the battery 10 Using a 2 Phillips screwdriver install the screws to attach the strap to the top of the Access Console 11 Connect the power wires to the battery terminals ensuring the wires are c...

Страница 32: ...efill the probe bottle 9 4 2 Inspect and Replace Probe Bottle NOTE A kit that includes a probe bottle and glycerin is available from Haemonetics Corporation BloodTrack Customer Support Order Service K...

Страница 33: ...he cover upward and remove from the electrical box 4 Visually inspect the wiring in the electrical box for discoloration If any discoloration is found contact Haemonetics Corporation BloodTrack Custom...

Страница 34: ...ccess Refrigerator Exterior Required supplies Soft cotton cloth 2 Glass cleaning solution Non abrasive liquid cleaner Clean the door glass 1 Apply glass cleaner to the exterior surfaces of the glass d...

Страница 35: ...3 1 for instructions on removing the tray from the compartment assembly Required supplies Soft cotton cloth Mild detergent solution Clean trays and covers 1 Apply mild detergent solution to the tray...

Страница 36: ...Bypass Release handle between the locked and unlocked position If this does not release or correct the problem an inspection of the latching mechanism will be required and must be done from the rear o...

Страница 37: ...psig 10 2 Replace Chamber LED Lamp Strip CAUTION Switch the AC ON OFF switch OFF when replacing the lamp strip NOTE Contact Haemonetics Corporation BloodTrack Customer Support for replacement LED lamp...

Страница 38: ...s to press the forward edge of the tray cover upward The tabs on the outer edges of the tray cover will disengage from the corresponding slots on the top edges the tray The front of the tray cover wil...

Страница 39: ...hand on each side of the tray near the cover gently spread the top edges of the tray outward 6 While holding the top edges of the tray outward use your thumbs to press the forward edge of the tray co...

Страница 40: ...partment location Refer to Section III Item 10 3 1 2 Slide the rubber tray bumper toward the side of the Compartmental Access Refrigerator 3 Lift the tray bumper upward to disengage it from the keyhol...

Страница 41: ...ic discharge Use proper ESD precautions when handling the board NOTE If the IRACS horizontal circuit board must be replaced contact Haemonetics Corporation BloodTrack Customer Support for replacement...

Страница 42: ...ED_2 REED_3 or REED_4 LED is off the proximity sensor status LED is indicating that a tray is not installed or is partially removed in the compartment location 11 1 4 Check Solenoid Status The circuit...

Страница 43: ...LED is on then the board is converting 24 V power to 5 V If the LED3 LED is on then the board is converting 5 V power to 3 3 V 11 1 6 IRACS Addresses LED43 39 40 41 and 42 shown LED41 illuminated Each...

Страница 44: ...noid powers on and the red and blue LEDs turn on briefly If the optical sensor for Position 2 is interrupted the red LED will turn off for the duration that the sensor is interrupted 4 Wait until the...

Страница 45: ...3 Receiving status requests only All other operating screens Tier 3 Will not receive commands or status requests Initial startup Firmware updates No access a Tier 1 i C3 accepts requests to activate e...

Страница 46: ...back ON Probe Failure alarm is displayed on the monitor One or more of the temperature probes has failed or probe wiring is an open circuit Check the i C Event Log Detail screen for the specific prob...

Страница 47: ...ccess Refrigerator battery power OFF then AC power OFF and then both back ON Connections for the upper chamber probe are loose Check the probe wire connection to the control board and secure the conne...

Страница 48: ...ay is faulty Confirm the control indicates the compressor should not be running Touch i C APPS Settings enter the Settings password Device Status If the compressor should not be running check the comp...

Страница 49: ...ondenser fan wiring connection Secure the connection if necessary If the wiring connection is secure replace the fan motor Unit cooler fan is not running Check for voltage to the fan when door switch...

Страница 50: ...arm condition but the appropriate alarm is not active Alarm setpoint was changed Check the current setpoints for the alarms Change the setpoints if necessary refer to Section II Item 8 3 1 A component...

Страница 51: ...Connections for the door switch are faulty Test the switch connections Secure the connections if necessary Ensure door sensor bracket pushes switch closed One or both door switches are faulty Replace...

Страница 52: ...m the probe is providing resistance in the range of 98 to 110 Replace the probe if necessary Control board is faulty Replace parts with those included in the control board kit or replace the monitor c...

Страница 53: ...above 80 Confirm the Compartmental Access Refrigerator is placed properly Refer to Section II Item 5 Water leaks from the bottom of the Compartmental Access Refrigerator Humid air is entering the cham...

Страница 54: ...rack interface Contact Haemonetics Corporation BloodTrack Customer Support Compartmental Control PCB assembly is unresponsive Switch the AC power switch and the backup battery switch OFF and then ON a...

Страница 55: ...tory supplied tray bumper Incorrect compartment unlocks VIB is not set correctly or is faulty Check that each row shows a unique address Refer to Section IV Item 11 1 6 If not check and set rotary swi...

Страница 56: ...mbers Service kits and replacement parts are available from Haemonetics Corporation BloodTrack Customer Support at 877 996 7877 CAUTION Review all safety instructions prior to troubleshooting Refer to...

Страница 57: ...l for part number E Alternate label chute Call for part number F Rotating shelf 800218 1 G Consumable cart Call for part number H Keyed door lock consumable cart Call for part number I Temperature cha...

Страница 58: ...Although the touchscreen and display board may be replaced independently of the i C display assembly Helmer recommends replacing the complete assembly A B C Front view LCD touchscreen left Rear view...

Страница 59: ...C Refrigeration components Label Description Part Number Service Kit Number A Condenser temperature probe 800238 1 B Condenser fan motor 115 V 60 Hz 800236 1 230 V 50 60 Hz 800237 1 C Condensing Unit...

Страница 60: ...l box components Label Description Part Number Service Kit Number A RJ 45 Ethernet port located behind electrical panel Call for part number B USB port Call for part number C Remote alarm contacts Cal...

Страница 61: ...rtment access components Label Description Part Number Service Kit Number A Compartment control PCB assembly 800222 1 B Power distribution board 800257 1 C 24V DC power supply 800213 1 D Router 800260...

Страница 62: ...ents Label Description Part Number Service Kit Number A Access Console power supply board 800217 1 B Amplifier board includes speaker 800265 1 C Access Console backup battery 800215 1 D Speaker includ...

Страница 63: ...A Keyed door lock rear 800271 1 B Access Console AC power cable 6 ft 401293 1 C Access Console RJ 45 Ethernet cable 5 ft cable included with side mount option 20 ft cable included with table or wall...

Страница 64: ...ooler A B C Unit cooler components Label Description Part Number Service Kit Number A Unit cooler assembly 115 V 60 Hz 800247 1 230 V 50 60 Hz 800248 1 B Unit cooler fan motor 115 V 60 Hz 800249 1 230...

Страница 65: ...ncludes circuit board and cover 800228 1 C Guard panel 401314 1 D Bypass Release handle and lock 220642 E Tray 800266 1 F Compartment assembly Call for part number G Tray bumper includes 4 bumpers 800...

Страница 66: ...t Number Service Kit Number A Door switch rear 800246 1 B Unit cooler with fan guard Refer to Section 5 Item 12 7 1 for part numbers C IRACS horizontal board with solenoids 800262 1 D Condensate drain...

Страница 67: ...asket 800244 1 F Lower hinge cam quantity 2 320742 1 G Lower hinge bearing 220375 H Door stop 320763 1 I Hinge bracket includes upper and lower Included with 800245 1 and 800264 1 J Ground strap Call...

Страница 68: ...12 9 Spare Parts A B C D E Label Description Part Number Service Kit Number A Tray 800266 1 B Tray lock solenoid 800261 1 C Tray bumpers quantity 4 800267 1 D IRACS horizontal board 800262 1 E PDB Pow...

Страница 69: ...UT1 IN2 IN1 5V 5V SIG GND SHLD TX RX RS422 485 1 1 1 1 AN7 AN6 BUILD 1 1 1 GND TX RX 1 1 1 S 1 S 1 S NO NC COM NC NO C 1 1 1 S B G W R 1 S B G W R 1 1 1 1 1 BOOTLOAD PUR VUSB 1 S B G W R SSR2 SSR1 CHA...

Страница 70: ...CK 12V DC ACCESS CONTROL Door FROM J16 PIN 2 401143 1 TO J16 PIN 1 401143 1 TO INTERIOR LIGHT FROM J46 PIN 1 401143 1 FROM J6 i C3 POWER PCB FROM L1 7 FROM L2 8 FROM GND 8 FRONT DOOR SWITCH REAR DOOR...

Страница 71: ...PARATUS WITHOUT THE APPROVAL OF HELMER INC 1 2 D C B A 3 4 5 FROM J2 401275 1 J15 401277 1 401259 1 401260 1 X5 ABOVE WIRING IS REPEATED X4 FOR CONNECTING 401259 1 BOARDS TO 401260 BOARD FOR THE REMAI...

Страница 72: ...COM N O SPEAKER AMPLIFIER PCB USB PRINTER POWER FEED ACCESS CONSOLE POWER PCB ACCESS CONSOLE SPEAKER 120804 120805 ACCESS CONSOLE I O PANEL ACCESS CONSOLE DISPLAY CIRCUIT BREAKERS BATTERY SWITCH P3 P2...

Страница 73: ...HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 www helmerinc com...

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