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Troubleshooting
WLAN Router 300
g
Status information
Click the "Status" button on the home page.
In the menu on the left-hand side you can display information in
various sub-menus on, for example, Internet status, device status or
active DHCP clients. A package counter is available under the menu
item "Statistics".
Troubleshooting
Troubleshooting chart
Before sending the device to after-sales service, use the following
table to check whether you can remedy the problem yourself.
Fault/problem
Possible cause
Remedy
Power LED
7
does not come
on .
Mains adapter not
connected cor
-
rectly.
Make sure the mains
adapter is plugged into
the mains socket and
correctly connected to
the device.
No voltage from
the mains socket.
Check the fuses.
Device is defective. Contact after-sales
service.
No connection
can be made to
the device for
configuration.
LAN cable not con
-
nected correctly.
Check that the RJ45
network cable is correctly
connected.
Wrong IP address.
Make sure that the IP
address matches the
address range of your
network.
Wrong subnet
mask.
Make sure that the sub
-
net mask matches the
address range of your
network.
Firewall software is
activated.
Deactivate the firewall
for the duration of the
configuration.
