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Once the washer is in Service Mode, the following service features are available via the cycle

knob:

(

Continued next page

)

Service Mode Tests

Knob Index/

Test number

(Displayed on

7-Segment

Display)

Test Name

Description of test

If tests call for numbers to be shown it will: Display on

7-Segment Display. Turning the cycle knob will index to the

next or prior test.

All LEDs blink

All LEDs on the display will blink.

Fault Codes

Use the

Start

button to cycle through active faults on the unit.

• Fault Codes will be displayed on the 7-Segment Display.
• When no faults are remaining to be displayed (or if none are

present) the display will blink "- -".

• Pressing the Start button while blinking "- -" will display the

first fault again.

Personality ID

Pressing

Start

will start the test. The set personality will be

displayed on the 7-Segment Display (see the Personality ID

Chart for the correct ID for the model being checked).

MC Application

Version

(Critical)

After entering this test, press the

Start

button to toggle through

the software version number as follows:
Example: v01.23

• 1st press: "01" on 7-Segment Display
• 2nd press: "23" on 7-Segment Display

MC Application

Version

(Critical)

Follow the description for Test Number 3.

Parametric

Version

(Noncritical)

Follow the description for Test Number 3.

Main Wash Hot

Water Valve

Pressing

Start

will toggle the main wash hot water valve on

and off. Test will have a timeout for how long valve will be on

(1-minute). The valve will turn off when test is exited.

Main Wash

Cold Water

Valve

Pressing Start will toggle the main wash cold water valve on

and off. Test will have a timeout for how long valve will be on

(1-minute). The valve will turn off when test is exited.

Softener

Dispenser

Valve

Pressing

Start

will toggle the softener valve on and off. Test will

have a timeout for how long valve will be on (1-minute). The

valve will turn off when the test is exited.

Custom Add

Dispenser

Valve

Pressing

Start

will toggle the custom add valve on and off. Test

will have a timeout for how long valve will be on (1-minute). The

valve will turn off when test is exited.

Содержание GE PTW600BPR DG Series

Страница 1: ...ice Guide Profile 28 in Top Load Washer 31 9392 PTW600BPR_DG PTW600BSR_WS PTW605BPR_DG PTW605BSR_WS PTW700BPT_DG PTW700BST_WS PTW705BPT_DG PTW705BST_WS PTW900BPT_DG PTW900BPT_RS PTW905BPT_DG PTW905BPT...

Страница 2: ...uired for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used...

Страница 3: ...700 705 and 600 605 Model 18 Tub Assembly 900 700 Model 19 Tub Assembly 905 705 Model 20 Tub Assembly 600 Model 21 Tub Assembly 605 Model 22 Backsplash Assembly 23 Backsplash Assembly 900 905 Model 23...

Страница 4: ...k Assembly 38 Agitators 39 Basket Assembly 40 Water Levels 40 Pressure Sensor 41 Drain System 42 Drain Pump 42 External Drain Hose 43 Internal Drain Hose 43 Drive System 45 Drive Belt 45 Drive Transmi...

Страница 5: ...oard Connector Locator 72 Control Board Electronic 900 905 and 700 705 Models 72 Control Board Electronic 600 605 Models 73 User Interface Wi Fi Board 74 Wi Fi board 900 905 and 700 705 Models Only 74...

Страница 6: ...hoes for all repairs Step 1 Plan and Prepare Step 4 Apply LOTO device and lock Step 2 Shut down the appliance Step 5 Control discharge stored energy Step 3 Isolate the appliance Step 6 Try It verify t...

Страница 7: ...he 4th and 5th Digit indicate model series Typically even numbers are top load odd numbers are front load Platform W Washer Series WASHER 6th digit indicates model series Engineering Rev Product Servi...

Страница 8: ...hould read approximately 1 3k ohms 120 VAC Lid Lock Position Locked Unlocked Lid Lock Coil approximately 60 to 100 ohms between pins 2 and 3 when locked and pins 1 and 3 when unlocked with the lid clo...

Страница 9: ...model Control Features 700 705 Model 600 605 Model 900 905 Model Continued next page Power Press to wake up the display If the display is active press to put the washer into idle mode NOTE Pressing Po...

Страница 10: ...the end of the cycle NOTE The cycle time is affected by how long it takes the washer to fill This depends on the water pressure in the home The size of the load being washed also significantly impacts...

Страница 11: ...to the new selection Press Start to begin the new cycle selection The chart on the next page will help match the items to be washed with the best wash cycle settings For optimal performance select th...

Страница 12: ...this cycle option works with SmartDispense to add a brief wash soak and drain cycle to loosen and remove heavy soil before starting the cycle select ed Tangle Control on some models Setting this optio...

Страница 13: ...default settings for the cycle when the My Cycle is active button light on press and hold the My Cycle button for 3 seconds The factory defaults will load for the selected cycle and the My Cycle light...

Страница 14: ...amount of detergent for a given load this can be done by pressing the Select button on the SmartDispense control panel to choose between Less or More detergent Less will provide less detergent than t...

Страница 15: ...t to turn on one or both supply valves after installation or coming back from vacation As soon as the mes sage starts to scroll the washer will initiate a 4 minute lockout period The washer controls w...

Страница 16: ...oved The transfer pump only comes with one 1 hose A standard washer hose can be used for the outlet side of the pump Part number WH41X10207 WX05X10028 Torque Limiter The torque limiter tool is ONLY us...

Страница 17: ...17 Component Locator Views Lid Switch Lock Assembly Bulk Tank Dispenser Assembly Bleach Funnel Underside Top Cover 900 905 Model...

Страница 18: ...18 Dispenser Assembly Lid Switch Lock Assembly Bleach Cup Underside Top Cover 700 705 and 600 605 Model...

Страница 19: ...m Transmission Assembly Basket assembly Drain Pump Seal Mode Shifter Clutch Accelerometer Rotor Nut Turbidity Sensor Main Harness Hub Nut and Belleville Washer Impeller Cap Internal Drain Hose and Cla...

Страница 20: ...smission Assembly Hub Nut and Belleville Washer Drain Pump Seal Mode Shifter Rotor Motor Turbidity Sensor Mode Shifter Clutch Main Harness Auger and Bolt Agitator Cap Internal Drain Hose and Clamp Dra...

Страница 21: ...Drive Motor Platform Transmission Assembly Drain Pump Seal Speed Sensor Belt Protector Mode Shifter Mode Shifter Clutch Tub Plug Main Harness Hub Nut and Belleville Washer Impeller Cap Internal Drain...

Страница 22: ...nsor Platform Transmission Assembly Hub Nut and Belleville Washer Drain Pump Seal Drive Motor Belt Protector Tub Plug Mode Shifter and Clutch Main Harness Auger and Bolt Agitator Cap Internal Drain Ho...

Страница 23: ...using Control Panel Back Plate and Gasket Embedded Voice Module RJ45 Harness Power Cord Voice Module to User Interface UI Harness Selector Knob Main Control Board MCB Main Harness Control Panel Housin...

Страница 24: ...ob Assembly Control Panel Housing Panel Back Gasket ASM Console Rear Panel ASM Main Control Board MCB User Interface UI Assembly Power Cord User Interface UI To Wi Fi Board Harness RJ45 Harness Main H...

Страница 25: ...Drain Pump and Internal Outlet Hose Suspension Assembly Mode Shifter Assembly Harness Connectors Drive Motor Platform Transmission Assembly Turbidity Sensor Accelerometer Bottom View 900 905 and 700 7...

Страница 26: ...Protector Drain Pump and Internal Outlet Hose Suspension Assembly Motor Pulley Fan Transmission Support Assembly Harness Connectors Belt Transmission Pulley Tub Plug Mode Shifter Assembly Bottom View...

Страница 27: ...board RJ45 connector speaker assembly 900 905 models only and voice module on some models 1 Remove two 1 4 in hex head screws that secure the backsplash rear panel to the backsplash assembly 2 Remove...

Страница 28: ...J45 connector and speaker assembly for 900 905 models the stationary lip needs to be inserted into the opening first then snapped into the housing NOTE Be sure to reconnect all ground wires Control Pa...

Страница 29: ...emoval section of this service guide 3 Remove one 1 4 in hex head screw from the main board housing When facing the rear of the washer the screw will be located at the center right side of the main bo...

Страница 30: ...nnect the wiring harness from the capacitor 3 Remove the capacitor from the capacitor bracket Lid Assembly Removal 1 Remove backsplash assembly and main board housing see Backsplash Removal under Cont...

Страница 31: ...ke in place Lid Strike Lid Dampers Lid dampers help for smooth closing and opening of the lid with the help of an in built hydraulic system These are located inside lid frame with the help of stanchio...

Страница 32: ...Remove backsplash assembly see Backsplash Removal under Control Panel Housing Backsplash Assembly and remove the main board see Main Board Housing Removal under Main Board both found in the Cabinet a...

Страница 33: ...ion assembly is disengaged from the tub assembly lift the ball joint and turn it to get ball joint release from the suspension rod 4 When reassembling ball joint to the rod grease the bottom of the ba...

Страница 34: ...valves are located inside the backsplash assembly The four solenoid water valve allows water to flow into the dispenser assembly The water valves are located and accessed from inside the backsplash Wa...

Страница 35: ...conduit can be removed by prying up from top cover where it connects to the dispenser box and slide to the right side of washer to get disconnect from dosing pump Be sure the O ring seal comes out as...

Страница 36: ...service guide 2 Remove the dosing pump see Dosing Pump Removal under Dosing Pump For 900 905 Models Only in this section of the service guide 3 Disconnect harness from control unit to the bulk tank l...

Страница 37: ...ically based on the load to the basket with the help of the dosing pump It is located at the bottom of the top cover Bulk Tank Removal 1 Remove backsplash assembly and main board see the Cabinet and S...

Страница 38: ...fully closed The resistance should be between 60 and 80 ohms Check the lid switch continuity of the lid switch between Red and Yellow at the same connector Lid Switch Lock Assembly Removal To remove t...

Страница 39: ...he top of the agitator 2 Use a long socket extension approximately 17 inches long to assist with removing the hex head bolt securing the agitator to the shaft The splined coupler is part of the impell...

Страница 40: ...hreads It will need to be turned to the right to loosen 4 Lift the basket out from the tub The basket assembly weight is approximately 21 pounds A torque limiter Part WX05X10028 should be used when re...

Страница 41: ...by itself if it malfunctions or is damaged The complete control board will need to be replaced as the sensor is mounted directly to it 900 905 and 700 705 Model 600 605 Model 1 Pressure Sensor Diagnos...

Страница 42: ...val Before removing the drain any water in the basket must be removed This is done by using a transfer pump Part WX05X23817 The transfer pump only comes with one 1 hose A standard washer hose can be u...

Страница 43: ...mpty before removing the drain hose The internal drain hose clamp can be reached two ways either through the rear access panel or by leaning the washer back 1 Access the rear of the washer and remove...

Страница 44: ...44 Internal Drain Hose 5 Squeeze the spring clamp and slide onto the drain hose where it clamps to the drain pump then remove the hose...

Страница 45: ...transmission They all operate together to agitate and or spin the load in the basket The drive belt has six ribs and can be removed easily To access the belt the belt protector needs to be removed fir...

Страница 46: ...ssion Pulleys in this section of the service guide 2 Disconnect the speed hall sensor from the drive motor and disconnect from the main harness Speed Hall Sensor The speed hall sensor is mounted to th...

Страница 47: ...ness side connector going to the motor then check the resistance motor windings on the motor itself as follows Between pin 1 and pin 2 of the motor connector resistance should be between 2 8 ohms and...

Страница 48: ...or and stator Direct Drive Motor Diagnosing The output voltage from the inverter to the motor is variable and should not be tested The direct drive motor resistance may be verified at the main board J...

Страница 49: ...bolts securing the mode shifter to the platform The mode shifter clutch clutch spring and flat washer will pull away from the platform Direct Drive Mode Shifter Removal 1 Remove direct drive motor se...

Страница 50: ...ch spring 3 Slide the clutch into the clutch level of the mode shifter and slide the clutch onto the shaft There are guide tabs on the bottom of the mode shifter that go into locator holes on the plat...

Страница 51: ...Belt Motor in this section of the service guide remove direct drive motor for 700 705 and 900 905 models see Direct Drive Motor Removal under Direct Drive Motor in this section of the service guide r...

Страница 52: ...atform transmission removal process Accelerometer senses the vibrations due to out of balance at higher speeds and adjust the speed automatically Accelerometer located at the bottom of the tub assembl...

Страница 53: ...le the 7 Segment Display flashes 88 Once the fill is complete press the Start button to toggle through the following sensor readings Turbidity WASH LED ON Conductivity RINSE LED ON Temperature SPIN LE...

Страница 54: ...oval under Top Cover in the Capacitor For 600 605 Models Only section of the service guide 3 Remove suspension assembly see Suspension Assembly Removal under Suspension Assembly in the Capacitor For 6...

Страница 55: ...he Consumer Fault Mode provides a way for consumers to read the fault table from their washers to provide them to the service call taker This will allow the service technicians to bring the correct re...

Страница 56: ...After entering this test press the Start button to toggle through the software version number as follows Example v01 23 1st press 01 on 7 Segment Display 2nd press 23 on 7 Segment Display 4 MC Applica...

Страница 57: ...lid is closed the Rinse status LED will blink 14 Spin Pressing Start will start the test Spin test will perform child safety algorithm before it starts to spin Two 2 short drains before locking the l...

Страница 58: ...he bulk detergent dosing pump if equipped with a bulk detergent tank on and off Test will have a timeout for how long pump will be on 1 minute Detergent will be pumped into the main wash detergent com...

Страница 59: ...heck the washer for anything preventing motor movement Measure the resistance of each motor phase winding Make sure resistances match the values on the wiring diagram Verify hall sensor is connected t...

Страница 60: ...Ensure pressure chamber port is free from obstruction using drill bit size 1 16 in by hand so as not to drill through the inner wall 7 Power relay stuck on One of the power relays on the TL28 IMC dir...

Страница 61: ...if the machine is not reaching target speed within the parametrically defined time limit This fault is an event type that will increase a counter on occurrence Check for water in the bottom of the tub...

Страница 62: ...ommet Check pressure tube for trapped water Check for any leaking water valves Check home water pressure Check the output voltage from the pressure sensor to ensure it matches the water level in the b...

Страница 63: ...id Logic Failure This fault is set if the system perceives the lid to be both OPEN and LOCKED for 5 consecutive seconds Replace lid lock and lid lock harness then run below actions Check the lid lock...

Страница 64: ...asket should spin freely and without wobble If friction is found remove it If basket is bad replace it Check belt slippage Run Drain and Spin cycle not Service Mode with no load replace belt and clean...

Страница 65: ...9 Suds Lock Abatement Failure Suds lock abatement is requested again after already being requested during the final spin profile the cycle is terminated The intent of this is to determine of the suds...

Страница 66: ...eck the basket for excessive friction or for being excessively out of round Basket should spin freely and without wobble If friction is found remove it If basket is bad replace it Check for balance ri...

Страница 67: ...ontrol to lock assembly 33 34 41 42 43 44 45 46 47 48 49 50 51 66 67 68 69 71 72 73 74 75 Inverter Faults Any of these faults can be set if the inverter board reports a fault Run Service Mode Spin Tes...

Страница 68: ...don t clear the fault replace voice board and harness If the above actions don t clear the fault replace user interface UI board 86 Extremely Low Water Pressure Current Water Level Cycle Step Low Pres...

Страница 69: ...D indicates that an OOB was detected during final spin Verify unit is firmly seated on all four legs doesn t rock and is leveled Inspect leveling legs and bottom apron corner supports for damage Verif...

Страница 70: ...Communication Fault Wi Fi module not responding Check Wi Fi harness connections If the above actions don t clear the fault replace Wi Fi board Wi Fi harness and Wi Fi label on lid If the above action...

Страница 71: ...ce User Interface UI board Voice module speaker and microphone for 900 905 modules only Voice module and speaker for 700 705 modules only Voice Module Board 900 905 and 700 705 Models Only Microphone...

Страница 72: ...705 Models Control Board Connector Locator J101 AC IN Power Cord J512 Sub washer Red J513 Lid Lock White J701 Turbidity Sensor Accelerometer Red J702 RJ45 Blue J703 User Interface Wi Fi J801 Bulk Yell...

Страница 73: ...Control Board Electronic 600 605 Models J101 AC IN Power Cord J301 RJ45 Data Blue J302 Turbidity Sensor Red J303 User Interface Wi Fi J401 Sub Washer Red J402 Water Valves White J403 Motor Blue J404...

Страница 74: ...74 Wi Fi board 900 905 and 700 705 Models Only J103 J102 J103 User Interface Wi Fi Board J102 User Interface UI to Voice Module J103 User Interface UI to Wi Fi J103 J103 User Interface UI to Wi Fi...

Страница 75: ...MS Motor Resistance 5700 570 Ohms Drain Pump Nom 13 2 HOT Nominal Resistance WV Coil Ohms SOFT CUSTOM 1515 1515 1374 Pin 1 5V Pin 3 GND Pin 2 Signal 22 NX 22 NX 22 BX 22 OX 22 OX 22 NX 22 RX 22 BX ACC...

Страница 76: ...JACK EOL TEST RING TERMINAL UNDER BELT PROTECTOR OPTIONAL WATER QUALITY SENSOR ON S W 1K TO 20K WV Thermistor On Water Valve Assy PRESENT ONLY IN SELECTED MODELS 5V SIGNAL GND SPEED SENSE HEATSINK MS...

Страница 77: ...or Diagnosing 47 E External Drain Hose 43 F Front Clips 32 G Guide Post 46 52 H Harness Grommet 32 Hinge Reinforcement Cover 31 I Impeller 19 20 21 22 39 40 51 Internal Drain Hose 19 20 21 42 43 44 L...

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