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Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple
remedy for some situations that you can perform without the need to call for service. The chart below
describes the helpful messages you may notice scrolling on your display when you return to start an-
other load. These messages will provide simple remedies you can quickly perform.
Spin Light
Blinking
If an out-of-balance condition is detected by the washer, the Spin light will blink
during the remaining portion of the cycle and will stay illuminated for a short
time after cycle completion. When this occurs, the washer is taking actions
to correct the out-of-balance condition and complete the cycle normally. In
some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle,
redistribute the load evenly in the wash basket and run a
Drain and Spin
cycle.
“H2O
SUPPLY”
(Water Not
Entering
Washer)
Check your house water supply. Did you forget to turn on one or both supply
valves after installation or coming back from vacation? As soon as the mes-
sage starts to scroll, the washer will initiate a 4-minute lockout period. The
washer controls won’t respond/change during this time. After the 4-minutes,
you can begin your cycle again. If you try to bypass the lock-out period by un-
plugging the washer, the 4-minute timer will start over again.
“Canceled”
“CAnCELEd” may scroll on the display if the machine was paused for longer
than 24-hours or if the machine has stopped itself before the cycle completed
due to certain errors. As soon as the message starts to scroll, the washer will
initiate a 4-minute lock-out period. The washer controls won’t respond/change
during this time. After the 4-minute period, you can begin your cycle again. If
you try to bypass the lock-out period by unplugging the washer, the 4-minute
timer will start over again. If the problem persists, call GE Appliances at 800.
GE.CARES (800.432.2737) for service.
“Lid”
“Lid” will be shown on display if 3 cycles have been started without opening the
lid. The washer will not start another cycle until the lid is opened. Try opening,
then closing the lid and starting a new cycle. If the problem persists, call 800.
GE.CARES (800.432.2737) for service.
