Installation Manual
H3C VG 21-08 Voice Gateway
Chapter 6 Troubleshooting
6-2
I. No information on the terminal
1) Symptom:
The powered-up VG 21-08 displays nothing on the console
terminal.
2) Troubleshooting:
Step 1: Check that the power system is operating normally and
the console cable is connected correctly:
Step 2: If you cannot locate the problem yet, check the console
cable and the terminal (e.g., HyperTerminal) parameter settings.
II. Illegible characters on the terminal
1) Symptom:
The powered-up VG 21-08 displays illegible characters on the
console terminal.
2) Troubleshooting:
Make sure you have set on your terminal (HyperTerminal):
z
Baud rate = 9600
z
Data bits = 8
z
Parity = none
z
Stop bits = 1
z
Flow control = none
z
Terminal emulation = VT100
Reconfigure the parameters if their values are different.
