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Limited Warranty Statement
Throughout all the Warranty Period,
Grupo Gescasi, S.L.
, in its sole discretion, will repair or replace the defective Product without charge, accordance with the provisions in this Limited Warranty.
Repair or replacement may involve the use of functionally equivalent reconditioned unit.
Grupo Gescasi, S.L.
or the Authorized Dealer will return the repaired Product or replaced with another
functional equivalent Product to the Customer in good working condition. All replaced faulty parts or components will become the property of
Grupo Gescasi, S.L.
This Limited Warranty applies only to the hardware components of the Product as originally supplied and does not apply to any software or other equipment.
If
Grupo Gescasi, S.L.
repairs or replaces the Product, the repaired or replaced Product shall continue to be warranted for the remaining time of the original Warranty Period or for three (3) months
from the date of repair or replacement, whichever is longer.
This Limited Warranty shall not apply to any defect or damage caused by any of the following reasons: if the Product's serial number has been removed, erased, defaced, altered or is illegible;
Product impairment due to normal wear; different use than that described in the user manual; tampering; humidity conditions, environmental conditions or extreme thermal conditions or a sudden
change in these conditions; contraction and expansion of the materials of the door, frame, walls; outdoor installation; corrosion, oxidation, sulfation of batteries; inhibitor frequency; interferences;
modifications or unauthorized connections; repair or unauthorized opening of the Product; transportation; repaired with unauthorized spare parts; accidents; forces of nature; blocking of the
opening / closing mechanism due to misuse of the manual system indicated only for emergencies; lost or stolen remote control; remote control battery depletion; lock batteries depletion; improper
installation which has had the effect of friction between parts and / or blocking of the lock; burglary or sabotage; if the defect was caused by the fact that the Product was used next to or connected
to an unauthorized accessories not supplied by
Grupo Gescasi, S.L.
or use of the product outside the permitted or intended uses for which it is intended, and in cases where it can be
demonstrated that the defect is not the fault of the product itself; or other circumstances beyond the control of
Grupo Gescasi, S.L
. The Limited Warranty excludes physical damage to the product
surface, including among other things, cracks or scratches on the housing; defects caused by the fact that the battery has been connected shorted.
This Limited Warranty will have no effect on elements other than the Product, such as: door, frame, hardware, main lock and / or other locks, walls, hiring the services of a locksmith, carpentry or
other qualified professional to perform a opening.
In case of a claim within the Warranty Period, you shall inform the Technical Service alleged defect, within the reasonable period in which this effect has been advised, and in no event later than the
end of the warranty period.
In case of failure of the Product, the Customer must take the following steps:
a) Consult this user guide to identify and to correct the problem.
b) If after consulting this user guide, the problem remains unresolved, you should contact the distributor where you purchased the product or write to
.
c) Before you contact the Technical Support, make sure you have the following information available: Product serial number, full address and contact information and proof of purchase.
This Limited Warranty shall apply to the product
Remock Lockey
, consisting of the lock and remote controls, (the "Product").
Grupo Gescasi, S.L.
warrants that the Product at the date of original
purchase is free from defects in materials and workmanship ("Limited Warranty"). The Warranty will be revoked if damage occurs to the unit as a result of ignoring the instructions in this manual.
This warranty does not affect the legal rights of consumers and users, which are independent and compatible with the Limited Warranty. This Limited Warranty is subject to the following terms and
conditions:
This Limited Warranty is given only to the original purchaser of the Product ("Customer"). However, this Limited Warranty may be transferred to any person to whom the product is sold by the
original purchaser.
This Limited Warranty shall last three (3) years from the date of original purchase ("Warranty Period"). For those consumers protected by the rules on consumer and user applicable in their
country of purchase respective or, if this is different in their country of residence, the benefits provided in this Limited Warranty are in addition to the rights and actions recognized by the
aforementioned rules on consumers and users and in no way contrary to them, including without limitation.
*
The duration of this Limited Warranty may be increased by
Grupo Gescasi, S.L.
according to specific promotions that will be announced in
www.remocklockey.com.
The customer must provide the original purchase receipt or invoice and the serial number in order to make use of this Limited Warranty. This Limited Warranty is only valid and enforceable in the
country in which the Product is sold by
Grupo Gescasi, S.L.
directly or indirectly.
Before using the product, verify that there are not damaged or defective parts. Check that any other conditions that may affect operation. Do not use the product if any part is damaged or defective.
The user shall follow the installation and operation instructions. For several reasons including but not limited to, changes in environmental conditions, electronic disruptions and tampering, the
Product may not perform as expected. It warns the user to take all necessary precautions for his safety and property protection.
Nothing in these conditions excludes or limits the liability of
Grupo Gescasi, S.L.
for death or personal injury caused by our negligence, fraudulent misrepresentation, any other liability which can
not be limited or excluded by applicable law.
Subject to the preceding paragraph and to the extent that the law allows,
Grupo Gescasi, S.L.
is not responsible for economic losses or loss of goodwill or reputation or special losses or
consequential damages suffered or incurred by you arising out of or in connection with these Terms. The provisions of this paragraph shall not affect your statutory rights as a consumer, nor your
right to withdraw the contract.
This Limited Warranty may be updated by
Grupo Gescasi, S.L.
For more information, please visit the website
www.remocklockey.com.
Once we accept the processing of Warranty and assign you an RMA number, the Product under the incidence will be sent by the Customer or Dealer, together with all the remote controls
purchased, free of charges (shipping costs paid at origin), to the address indicated timely. Return freight of the repaired or replaced unit will be paid by
Grupo Gescasi, S.L.
whether the action was
subject to the terms of warranty. Otherwise, it will be returned to Customer or Dealer with freight payable on arrival. This warranty does not cover the risks associated with transportation of the
product in any of the journeys.
Grupo Gescasi, S.L.
is not obligated to repair or replace products that are not accompanied by valid proof of purchase.
Grupo Gescasi, S.L.
shall not responsible for
any customs fees, taxes, or VAT that may be due.
