GRAPHTEC CS610-11eN, Руководство по обслуживанию

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CS610-UM-251-9370 11-2
11. TROUBLESHOOTING
Cause Checkpoint Remedy
The scanned drawing
has undesired black
lines.
Clean the scanning glass and replace if
necessary.
Clean the scanning glass and replace if
necessary.
Clean the image sensors.
Confirm that calibration (white correction)
has been properly performed.
Perform calibration from the beginning (white
correction).
Check the document hold-down plate for
stains.
Clean the document hold-down plate.
Check whether the problem persists after
cleaning and adjustments.
Replace the image sensors.
The scanned drawing
has undesired white
lines.
Check the scanning glass for dust and
damage.
Clean the scanning glass and replace if
necessary.
Confirm that calibration (white correction)
has been properly performed.
Perform calibration from the beginning (white
correction).
Part of the scanned
drawing is missing
(the scanned drawing
is horizontally
compressed).
Confirm that the sensor X overlaps and Y
offsets are appropriate.
Align the sensor joints.
Part of the
scanned drawing is
overlapped.
Confirm that the sensor X overlaps and Y
offsets are appropriate.
Align the sensor joints.
The image quality is
poor.
Check whether the scanning glass is dirty. Use purified water or alcohol to clean the
scanning glass. (Do not use chemical
solvents.)
Confirm that the image resolution is
appropriate.
Select an appropriate resolution.
The PC does not
detect the scanner.
Confirm that the scanner has been turned
on.
Turn on the scanner.
Confirm that the PC has detected the USB or
IEEE 1394 card properly.
Reattach the USB or IEEE 1394 card, set
it up, and reinstall the USB or IEEE 1394
driver.
Check the cable for broken wires, shorting,
and bent connector pins.
Replace the cable.
Confirm that the power supply for the
scanner unit functions properly.
Check the supply voltage and replace the
power supply as necessary.
Use a PC that correctly detects other
scanners to determine whether the problem
is with the PC itself.
Replace the data controller board or IEEE
1394 board.
(Reinstall the boot program.)
When placed on the
scanner, the paper
is moved beyond the
scanning section and
drops to the back of
the scanner. The paper sensor does not function properly. Clean the paper sensor.
Check the sensor cable for contact with other
cables.
Replace the paper sensor.