Chapter 10
– Maintenance and Troubleshooting
GE Reason Switches
REASON SWITCHES-TM-EN-3
289
o
Be sure that there is an NTP server configured at the switch. It can
be verified at the Settings
System
NTP menu;
o
Be sure that NTP server of the network is reachable. It can be
tested
by switch’s internal PING command, where it must be
commanded a PING to configured NTP server;
o
Check if Timezone is configured properly, at Settings System
Time menu. If Daylight Saving Time is used, check if it is properly
configured.
Firmware must be updated:
When firmware update is required, the first step to be done is requiring GE for the
firmware file. After this file is received, copy the file to the PC on which management
interface of the switch is performed.
Updating firmware menu is located at the Maintenance menu. To update firmware,
go to the Maintenance Software Upload menu, select correct firmware file (.dat
file) and then click at the Upload button.
How can I guarantee that configuration file will not be lost if I reboot the
switch?
When doing configuration changes, the first step is to guarantee that new settings
are working properly. After changing and saving configuration, be sure that the
configuration saved (the running configuration) is working properly, testing the
Ethernet network. After guaranteed that running configuration is working, save it at
the startup config, located in Maintenance Configuration Save startup-config.
After running configuration is saved at the startup configuration, it is guaranteed that
configuration will not be lost in a reboot process.
Be sure that there is no loop between ports 1 and 2 when rebooting the switch if
restore the factory configurations in not required.
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