Gateway 200STM, Руководство пользователя

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Troubleshooting
www.gateway.com
Troubleshooting
CD-RW, DVD, or DVD/CD-RW drives
The computer does not recognize a disc or the drive
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The disc may not be correctly seated in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
that the retainers hold the disc in place.
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The modular drive may not be completely inserted into the drive bay
on your docking station. Press the drive into the bay, then try to access
the disc again.
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Make sure the disc label is facing up.
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Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
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Clean the disc. For more information, see “To clean a CD or DVD:” on
page 264.
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Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
An audio CD does not produce sound
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Make sure the CD label is facing up.
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Make sure the volume control on your notebook is turned up. For more
information, see “System key combinations” on page 38.
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Make sure the Windows volume control is turned up. For more
information, see “Adjusting the volume in Windows XP” on page 99 and
“Adjusting the volume in Windows 2000” on page 102.
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Make sure that
Mute
is not selected. For more information, see “Adjusting
the volume in Windows XP” on page 99 and “Adjusting the volume in
Windows 2000” on page 102.
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Clean the CD. For more information, see “To clean a CD or DVD:” on
page 264.
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Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
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Reinstall the audio device drivers. For more information, see “Reinstalling
device drivers” on page 250.