
100
Problem
Possible Reason
The Solution
The milk has a
stale taste.
The milk is not fresh and/or
not cold enough.
Use refrigerated and really fresh milk for texturing (see:
‘Texturing Milk’).
The steam wand is not
clean.
Clean the steam wand thoroughly (see: ‘Cleaning the
Steam Wand’).
With the drip tray
full, the filling level
indicator does not
come up.
The red float (filling level
indicator) sticks to the sup-
port.
Pull the filling level indicator upwards and out. Then turn
the a little and push it onto the support again. When
installed in correct orientation, the filling level indicator can
move freely up and down.
All buttons are
flashing.
While switching on the
appliance, the hot water/
steam switch has been in
horizontal operating posi-
tion.
The hot water function is available only when the water
system reached the brewing temperature (power button
is illuminated continuously). Turn the hot water/steam
switch back to the vertical position and wait until the
power button will not flash any longer.
You attempted to use the
hot water/steam function,
before the water system
reached brewing tempe-
rature.
The functions of the appliance are available only, when
the water system reached operating temperature (power
button is illuminated continuously). Turn the hot water/
steam switch back to the vertical position and wait until
the power button will not flash any longer.
You attempted to use the
hot water/steam function,
while a brewing cycle is
running.
During brewing, the hot water/steam function is not
available. Turn the hot water/steam switch back to the
vertical position.
A severe problem occurred. Immediately unplug the appliance and get in contact with an
authorized service centre for examination and repair.
The buttons of
the brewing func-
tions (1 cup and
2 cups) and the
steam button are
flashing.
You attempted to use the
hot water/steam function,
while a brewing cycle is
running.
During brewing, the hot water/steam function is not
available. Turn the hot water/steam switch back to the
vertical position.
The buttons of the
brewing functions
(1 cup and 2
cups) are flashing
for some seconds
but nothing else
happens.
Not enough water in the
water tank. The WATER
LOW indicator is illuminated.
Pour at least 250 ml cold water into the water tank. Then
try again.