15 Problem Solving
466
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15
Unable to Send a Scanned Document over the Network (FTP/SMB)
If you cannot send a scanned document over the network, identify the symptom in the
following table to perform the remedy.
Symptom
Cause
Remedy
Unable to send
data over the
network.
The server is not correctly
specified.
Correctly specify the server.
The save destination is not
correctly specified.
Correctly specify the save destination.
When SMB is selected, the
shared name is not correctly
specified.
Correctly specify the shared name.
When SMB (UNC Format) is
selected, the save destination
is not correctly specified.
Correctly specify the save destination.
The login name is not entered
correctly.
Correctly enter the login name.
The password is not correctly
entered.
Correctly enter the password.
The time set on the machine
does not agree with that of
Windows, when SMB
transmission is performed to
Windows Server 2003,
Windows Server 2008,
Windows Server 2012,
Windows Server 2012 R2,
Windows 8, or Windows 8.1.
Synchronize the time settings of the machine
and Windows.
On Windows Server 2003,
Windows Server 2008,
Windows Server2012,
Windows Server 2012 R2,
Windows 8, or Windows 8.1
users who do not set a
password cannot use SMB
transmission.
Follow the steps below to change the settings
of network access:
1. Start Windows, and select [Control Panel]
> [Administrative Tools] > [Local Security
Policy].
2. Select [Security Settings] > [Local Policies]
> [Security Options].
3. Change [Account: Limit local account use
of blank passwords to console logon only]
to [Disabled].
Is the root of the DFS name
space (\\Domain
name\Shared name)
specified with more than
three characters?
Specify a DFS name space with a root
comprised of less than four characters.
The access right to the
specified storage location is
not set correctly.
Set the access right to the specified storage
location correctly so that you can read and
write the files and folders.
The SMB port number is
blocked.
Check the destination server, the router
between the machine and the server, virus
scanning software on the destination server,
and firewall to confirm whether the SMB port
is blocked or not.
Содержание ApeosPort-V C5580
Страница 14: ...14 ...
Страница 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Страница 320: ...5 Tools 320 Tools 5 ...
Страница 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Страница 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Страница 638: ...15 Problem Solving 638 Problem Solving 15 ...
Страница 786: ...16 Appendix 786 Appendix 16 ...