Fuji Xerox ApeosPort-V C5580, Руководство администратора

Страница: 552 / 797

15 Problem Solving
552
Pro
b
lem
So
lv
in
g
15
027-762 [Cause] An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:

Abnormal change to the job ticket because of the machine software failure

Abnormal change to the job ticket because of a bug on the sender's remote server

Abnormal change to the job ticket because of network trouble

Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact our Customer
Support Center.
027-763 [Cause] The user information does not match between the external accounting server and
remote authentication server.
[Remedy] Take one of the following measures:

Check whether the external accounting server and the remote authentication server
is working appropriately.

Confirm the network has no problem.

Connect the network cable appropriately.

Check the setting of the machine.
027-764
[Cause] An error occurred in the communication with the AirPrint Scan client, or the client
canceled the job.
[Remedy] Check the network communication with the AirPrint Scan client by checking the
following:

Check that the amount of space of the AirPrint Scan client is enough.

Check the connection of the network cable.
027-770 [Cause] The print job has a problem.
[Remedy] Submit the print job again.
027-771 [Cause] The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
027-772
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address/Host
Name]. If the error still is not resolved, confirm with your network administrator whether
the SMTP server supports the HELO command.
027-773 [Cause] An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause] The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775 [Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
with your network administrator whether the SMTP server supports the EHLO command.
027-776 [Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address/Host
Name]. If the error still is not resolved, confirm with your network administrator whether
the SMTP server supports the EHLO command.
Error Code Cause and Remedy