15 Problem Solving
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When connection to a desired Web server fails
IPv4 and IPv6 Connection Problems
The possible causes and remedies for problems when using an IPv4 or IPv6 address are as
follows:
Unable to connect using an IPv4 address
Cannot access the proxy server,
firewall, or Web server as a
result of access control.
The following types of access control are used. Confirm the
configured access control.
Address (port) restriction
SSL restriction
User access restriction (including access right levels)
Content block
Scheme restriction (cannot use HTTP etc.)
Transfer data size restriction
Method restriction (cannot use POST etc.)
HTTP header restriction (only accepting specified browsers
etc.)
Time restriction (only available during a specific period of time
etc.)
Cause
Remedy
The setting to use the proxy
server is not configured.
In the environment using the proxy server, you must configure
the machine to use the proxy server to connect to a desired Web
server. Make sure that you configure the settings to use the
proxy server.
The setting to use a proxy
server is configured even
though the environment does
not use a proxy server.
In an environment that does not use a proxy server, such as
when connecting to an intranet, do not make the settings to use
the proxy server.
The proxy server address is
incorrect.
When the settings to use a proxy server are configured, you
cannot connect to a desired Web server only if the IP address of
the proxy server is correct. Set the correct IP address of the proxy
server.
When the proxy server access
requires authentication, you
cannot connect to the server
because the user name or
password is incorrect.
Set the user name and password on the machine that allow
connection to the proxy server.
Symptom
Remedy
When 0 (zero) is prepended to
the head of a value for the
IPv4 address (for example:
192.0.2.010), connection fails.
Do not prepend 0 (zero) to each value of an IPv4 address.
Cause
Remedy
Содержание ApeosPort-V C5580
Страница 14: ...14 ...
Страница 38: ...1 Before Using the Machine 38 Before Using the Machine 1 ...
Страница 320: ...5 Tools 320 Tools 5 ...
Страница 376: ...10 Using IP Fax SIP 376 Using IP Fax SIP 10 ...
Страница 388: ...12 Using the Server Fax Service 388 Using the Server Fax Service 12 ...
Страница 638: ...15 Problem Solving 638 Problem Solving 15 ...
Страница 786: ...16 Appendix 786 Appendix 16 ...