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6999-0006 Rev. A
i
Introduction
This
Handbook
has been prepared exclusively for the
Excelsior-Henderson
Dealer Network, and is
designed to be used with the Excelsior-Henderson
Certificate of Vehicle Setup & Predelivery
(document
part no. 6999-0067).
1. Vehicle Setup
is written specifically for the Dealer
Service Technician, and includes detailed instructions
essential to proper Setup of Excelsior-Henderson
motorcycles.
2. Owner Predelivery
is designed to assist the Dealer
Sales Staff in safely orienting the new Owner with
their Excelsior-Henderson motorcycle.
We recommend that you refer to the following
information often, as it will assist you in making sure
that specific procedures are not overlooked.
Time is money, and we respect your time. We have
made each of the steps in this
Handbook
simple and
complete to reduce the need to search for additional
information elsewhere.
To ensure customer safety and satisfaction, please
read this
Handbook
thoroughly before you Setup and
Predeliver an Excelsior-Henderson motorcycle.
Special Symbols And Terms
The hazard symbol indicates a potential
hazard to yourself, others, or the motorcycle.
Pay special attention to information in the
Handbook
that begins with this symbol.
The following terms have special meaning in the
Handbook.
Be certain you understand the meaning of
each term, as the terms communicate important
information about the motorcycle and its operation and
maintenance.
WARNING
• Indicates a potential hazard that could injure you
or others.
Caution
• Indicates a potential hazard that could damage
the motorcycle.
Notice
• Emphasizes important information that might
otherwise be overlooked.
The checked box symbol is used throughout this
Handbook to indicate the completion of a specific
procedure, and to remind you to mark the appropriate
box on the
Certificate Of Vehicle Setup & Predelivery.
Dealer Support
North/Northeast Regional Sales
PH 1-612-873-7032
FAX 1-612-873-7030
West/Northwest Regional Sales
Phone: 1-612-873-7031
Fax: 1-612-873-7030
South/Southwest Regional Sales
Phone: 1-612-873-7033
Fax: 1-612-873-7030
Ordering
Fax: 1-800-873-8121
Technical
Phone: 1-800-873-4957
Fax: 1-612-873-5951
Warranty
Phone: 1-612-873-7034
Fax: 1-612-873-5951
Consumer Support
Phone: 1-612-873-5800
!
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