SS500XP/SS2000XP Gas Analyzer
BA02183C
B
–
18
Hauser
All returns should be shipped to:
Hauser
11027 Arrow Rte.
Rancho Cucamonga, CA 91730-4866
United States of America
1-909-948-4100
Renewity returns
Returns can also be made inside the USA through the Renewity system. From
a computer, navigate to
http://www.us.endress.com/return
and complete the
online form.
Before contacting Service
Before contacting Service, prepare the following information to send with your
inquiry:
•
Analyzer serial number (SN)
•
Diagnostic downloads using the procedures provided in the
associated Device Parameters manual or using AMS100 software
from Hauser
•
Contact information
•
Description of the problem or questions
Access to the information above will greatly expedite our response to your
technical request.
Packing
Hauser’s SS500XP and SS2000XP analyzers and auxiliary equipment
are shipped from the factory in appropriate packaging. Depending on the size
and weight, the packaging may consist of a cardboard-skinned container or a
wooden crate. All inlets and vents are capped and protected when packaged for
shipment.
If the equipment is to be shipped or stored for any length of time, it should be
packed in the original packaging when shipped when shipped from the factory.
If analyzer has been installed and or operated (even for purposes of a
demonstration), the system should first be decontaminated (purged with an
inert gas) before powering down the analyzer.
Process samples may contain hazardous material in potentially
flammable and/or toxic concentrations. Personnel should have a
thorough knowledge and understanding of the physical properties
of the sample and prescribed safety precautions before installing,
operating or maintaining the analyzer.
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