Endress+Hauser Picomag IO-Link, Руководство по эксплуатации

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Picomag IO-Link Diagnostics and troubleshooting
Hauser 35
11 Diagnostics and troubleshooting
11.1 General troubleshooting
For local display
Error Possible causes Remedial action
Local display dark and no output
signals Supply voltage does not match the
voltage specified on the nameplate. Apply the correct supply voltage
→  41.
Supply voltage has incorrect
polarity. Correct the polarity.
The connecting cables are not
connected correctly. Check the cable connection and
correct if necessary.
For output signals
Error Possible causes Remedial action
Device shows correct value on local
display, but signal output is
incorrect, though in the valid range. Parametrization errors Check parameterization and correct
it.
Device measures incorrectly. Configuration error or device is
operated outside the application. 1. Check and correct parameter
configuration.
2. Observe limit values specified in
the "Technical Data".
For access
Error Possible causes Remedial action
Measuring device not in
smartphone or tablet live list Bluetooth communication is
disabled 1. Check whether the Bluetooth
logo is visible on the local display or
not.
2. Re-enable Bluetooth
communication by tapping the
device three times.
Device not responding via
SmartBlue app No Bluetooth connection Enable Bluetooth function on
smartphone or tablet.
The device is already connected to
another smartphone/tablet. Check whether the device is already
connected.
Login via SmartBlue app not
possible Device is being put into operation
for the first time Enter initial password (device serial
number) and change.
Device cannot be operated via
SmartBlue app Incorrect password entered Enter correct password.
Password forgotten Contact Hauser Service.
No write access to parameters Current user role has limited access
authorization • Check user role
• Enter the correct customer-
specific access code →  20