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Chapter 7 Troubleshooting
7-4. Built-in calibration sensor and
SelfCalibration problems
Problem
Possible cause and remedy
1. The built-in calibration sensor does not
come out/stays out.
•
Turn off the main power on the rear side of the monitor,
wait for a few minutes before turning the power back on,
and then execute SelfCalibration again.
2. SelfCalibration cannot be executed.
•
Check whether the date and time are set correctly
“4-2. Setting Monitor Date and Time” (page 35)
•
Check whether the calibration schedule has been set
“4-3. Setting Calibration Schedule” (page 36)
•
Check whether the calibration targets are set correctly
“4-4. Setting the calibration targets” (page 38)
•
Set the SelfCalibration target using ColorNavigator 6.
3. SelfCalibration failure
•
Refer to the error code table.
Error Code Table
Error Code
Possible cause and remedy
0011
•
Calibration cannot be performed because the target brightness is too low. Increase the
target brightness, and then execute SelfCalibration again.
0013
•
There may be a problem with the target value setting. Recheck the target value of the
Color Gamut.
•
It is possible that measurement could not be performed correctly.
- Ensure that the built-in calibration sensor is not exposed to strong light such as
direct sunlight.
- Try executing correlation using ColorNavigator 6.
0014
•
The target brightness may be too high. Lower the target brightness, and then execute
SelfCalibration again.
•
Calibration may have failed. Ensure that the built-in calibration sensor is not exposed to
strong light such as direct sunlight, and then execute SelfCalibration again.
0030
0032
•
The built-in calibration sensor may have failed. Contact your local EIZO representative.
0033
•
It is possible that measurement could not be performed correctly.
- Try executing correlation using ColorNavigator 6.
0034
•
Measurement failed. Execute SelfCalibration again.
0036
•
There may be a problem with the target value setting. Recheck the target value of the
Color Gamut.
•
It is possible that measurement could not be performed correctly.
- Ensure that the built-in calibration sensor is not exposed to strong light such as direct
sunlight.
- Try executing correlation using ColorNavigator 6.
0037
•
It is possible that measurement could not be performed correctly.
- Try executing correlation using ColorNavigator 6.
0038
0039
0040
0041
0050
•
The built-in calibration sensor may have failed. Contact your local EIZO representative
0060
0061
•
The built-in calibration sensor failed to open/close.
•
Turn off the main power on the rear side of the monitor, wait for a few minutes before
turning the power back on, and then execute SelfCalibration again.