Effekta AX M2 Series, Руководство пользователя

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Innovating power.
AX M2 Series 3-5 kW | Solar inverter
Troubleshooting & Fault Clearance –
Page 112
Solar inverter | V1.7
11 Troubleshooting & Fault Clearance
If malfunctions or problems with the solar inverter or the accumulator arise, we
request that you please contact our Customer Service (Service Hotline).
In the event this occurs, have the following information ready to ensure swift
resolution:
▪
Model, series number and device configuration;
▪
Progress of issue and date/time when the issue first occurred;
▪
Information displayed in the LCD/LED area of the operation unit (status or
warning and alarm message);
▪
Power supply status, load status, environmental conditions regarding
temperature and dampness, ventilation conditions;
▪
Condition data, such as the age of the accumulator;
Most importantly, be able to name the respective qualified contact persons for the
clarification of the issue and its resolution.
Service Hotline:
Telephone no.:
+49 / (0) 741 – 17451-27
Furthermore, we have set up an email contact address for
you:
solarteam@effekta.com
You can also learn about the relevant department or branch under the following web address.
http://www.effekta.com