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XSTORAGE HOME 3P INSTALLATION MANUAL
MN700009EN August 2020 www.eaton.com
00
Title
This section contains information and procedures for solving possible problems with xStorage Home 3P
inverters.
Check the warnings or error messages on the system control panel or the error codes on the inverter
information panel and act as indicated in the table.
If the problem persists, contact Eaton technical support representative.
Alarm
Type
Solution
E001
Converter control system fault.
Switch off and restart the system.
Refer to the sections “System switching off” and “System switching on”.
If the problem persists, please contact Eaton technical support representative.
E002
Converter control system fault.
Switch off and restart the system.
Refer to the sections “System switching off” and “System switching on”.
If the problem persists, please contact Eaton technical support representative.
E003
Incorrectly configured system.
Please contact Eaton technical support representative.
E004
AC overcurrent.
Please check the sizing and the output connections to the system.
Refer to the section “Electrical connections”.
If the problem persists, please contact Eaton technical support representative.
E005
Faulty protection interface device
integrated in the system.
Switch off and restart the system.
Refer to the sections “System switching off” and “System switching on”.
If the problem persists, please contact Eaton technical support representative.
E006
Faulty interlock device integrated in
the system.
Switch off and restart the system.
Refer to the sections “System switching off” and “System switching on”.
If the problem persists, please contact Eaton technical support representative.
E007
High internal temperature
Check the correct positioning of the inverter and that the installation complies with the
provisions contained in this manual in the “Positioning” and “Mounting” sections.
Check that the ambient temperature is within the allowed range.
Check the correct operation of the cooling fans.
Check that there is no accumulation of dust near the ventilation openings.
If the problem persists, please contact Eaton technical support representative.
E008
Internal current leakage
Switch off and restart the system.
Refer to the sections “System switching off” and “System switching on”
If the problem persists, please contact Eaton technical support representative.
E009
NEUTRAL line wrongly connected
Check that the connections of the AC input and output lines respect the assigned polarity.
If the problem persists, please contact Eaton technical support representative.
E010
Failed AUTOTEST (relevant only for
CEI 0-21)
Check the integrity of the electrical connections.
Make sure that the grid voltage and frequency are within the range allowed by the CEI
0-21 standard.
If the problem persists, please contact Eaton technical support representative.
8. Troubleshooting
