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Draft 02 - Sep 1 2015

Viking Mobile Radio Operating Manual

10-1

S

E C T I O N

Section10

Service Information

This section describes how to obtain authorized service for the Viking mobile radio.

10.1

Product Warranty

The warranty statement for this equipment is available from your product supplier or
from:

Warranty Department
EFJohnson Technologies
1440 Corporate Drive
Irving, TX 75038-2401

This information may also be requested from the Warranty Department by phone at the
numbers listed in Section 10.2. The Warranty Department may also be contacted for
warranty service reports, claim forms, or any other questions concerning warranties or
warranty service.

10.1.1 Online Registration

EFJohnson Technologies offers greater convenience through online product warranty
registration. Registering EFJohnson Technologies products online allows customers to
receive warranty service and field service notices more quickly.

To register EFJohnson Technologies products online, visit

www.EFJohnsonTechnologies.com

. Click the link for

Service & Support,

then follow the

instructions for Warranty Registration.

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Содержание Viking VM600

Страница 1: ...ft 02 Sep 1 2015 Viking Mobile Radio Operating Manual for the VM600 Radio Project 25 Conventional and Trunking Conventional Analog and Digital SMARTNET SmartZone Part Number 002 0600 03502 September 2...

Страница 2: ...ed IP25 and Call Guard are trademarks of EFJohnson Technologies All other company and or product names used in this manual are trademarks and or registered trademarks of their respective manufacturers...

Страница 3: ...ghtning Control Head 2 5 Front Panel Controls 2 6 Display 2 8 Mobile Display Modes 2 10 Classic Mobile Display with Zone Channel Indicators 2 10 Classic Mobile Display without Zone Channel Indicators...

Страница 4: ...Contrast Adjust Standard Control Head Only 3 5 Zone Channel Display and Select 3 6 Zone Channel Select 3 7 Direct Channel Select 3 8 Setting Squelch Control 3 9 Zone Edit 3 9 Transmit Disable 3 10 Op...

Страница 5: ...canning 4 9 Priority Standard Scanning 4 10 Radio Wide Scanning 4 10 Scan Hold Time 4 11 Transmitting in the Scan Mode 4 11 Nuisance Channel Delete 4 12 Scan Lists 4 12 Priority Mode Scan Lists 4 13 D...

Страница 6: ...ntional Squelch Adjust 5 5 Selective Squelch Code Select CTCSS DSC NAC 5 5 Penalty Timer 5 6 Conversation Timer 5 7 Repeater Talk Around 5 7 Displaying Transmit Receive Frequency 5 7 Emergency Alarm a...

Страница 7: ...5 24 Access De Access Codes 5 24 Placing a Telephone Call 5 24 Answering a Telephone Call 5 25 Call Alert 5 26 Call History 5 27 Messaging 5 27 Status Messaging 5 28 P25 Packet Data 5 28 Keypad Progr...

Страница 8: ...king Scanning Features 6 17 Priority Talkgroup Sampling 6 19 Scan List Editing and Selection 6 19 Dynamic Regrouping 6 20 P25 Radio Unit Monitor 6 21 SmartZone and P25 Trunking Unique Features 6 21 Bu...

Страница 9: ...de 7 7 P25 Conventional and Trunking Talkgroup Security Override 7 7 Secure Call Behavior 7 7 Failsoft Group Regroup or Dynamic Regroup Call 7 7 Channel with Talkgroup Specified 7 8 Channel with Annou...

Страница 10: ...r Messages 9 3 Viking LED Failure Codes 9 8 SZ System Reject Messages 9 9 10 Service Information 10 1 Product Warranty 10 1 Online Registration 10 1 Telephone Technical Support 10 2 BEFORE Contacting...

Страница 11: ...Head 2 13 2 14 Remote Mount Radio with Two Remote Control Heads 2 13 2 15 Control Head Option Buttons 2 15 2 16 EFJohnson External Speaker 2 17 3 1 Zone Display 3 6 3 2 Channel Display 3 7 4 1 Option...

Страница 12: ...bile Radio Operating Manual List of Figures 8 18 Radio Properties Screen Networking Tab 8 20 8 19 Radio Connection Window 8 21 8 20 Command Prompt Screen Sending Ping 8 21 8 21 Command Prompt Screen R...

Страница 13: ...Standard Control Head Display Symbols 2 4 2 2 Lightning Display Operating Status Mode Symbols 2 8 4 1 Programmable Option Button Soft Button and Menu Mode Functions 4 2 4 2 GPS Data Display 4 19 4 3 G...

Страница 14: ...Draft 02 Sep 1 2015 xii Viking Mobile Radio Operating Manual List of Tables...

Страница 15: ...perts in science engineering medicine health and industry work with organizations to develop standards for exposure to RF energy These standards provide recommended levels of RF exposure for both work...

Страница 16: ...ing not when it is receiving listening or in standby mode Your EFJohnson Technologies two way radio complies with the following RF energy exposure standards and guidelines United States Federal Commun...

Страница 17: ...ate ground planes The antenna installation should additionally be in accordance with The requirements of the antenna manufacturer supplier Instructions in the Radio Installation Manual including minim...

Страница 18: ...h potentially flammable atmospheres are usually but not always clearly posted These may include gas stations fuel and chemical storage and transfer stations below deck on boats and areas where the air...

Страница 19: ...uding interference that may cause undesired operation of the device Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence s Son utilisation est soumise Les deux conditions su...

Страница 20: ...Draft 02 Sep 1 2015 xviii Viking Mobile Radio Operating Manual Safety Requirements...

Страница 21: ...radio operates in the 700 800 762 870 MHz frequency range Note As of January 2013 the FCC has mandated all UHF VHF radios shall not allow wideband 25 kHz mode Federal frequencies are not under FCC jur...

Страница 22: ...tion Conventional Vote Scan is standard Supports key elements of MDC1200 Supports GE Star Encode Supports Two Tone Encode Decode Compatible with Motorola Astro Simplified cabling with a single multi f...

Страница 23: ...dio operating software can be easily updated to accommodate new releases and updates issued from EFJohnson technical support 1 3 Supported Software This manual documents mobile radios with software re...

Страница 24: ...and Trunking OTAP Topaz Third Party Interface Over the Internet Programming OTIP Currently the only operating mode that is standard with all models is the conventional analog mode Other variables suc...

Страница 25: ...rovide added capability and enhanced operation for this radio The following describes some of the accessories available 1 6 1 Digital Keypad Microphone An optional accessory microphone is available wi...

Страница 26: ...r along with connections for programming and rekeying the remote radio 1 6 2 Base Station Unit A Base Unit power supply is available that can be used to power the Viking radio from 110 volt AC line vo...

Страница 27: ...O N Section2Controls Display 2 1 Standard Control Head The standard control head provides the primary controls display and speaker for the mobile radio 2 1 1 Front Panel Controls Figure 2 1 shows the...

Страница 28: ...ransmitter keyed in clear mode PTT switch pressed Green constant Busy condition carrier detected in clear receive mode Orange constant Transmitter keyed in encrypted mode PTT switch pressed Red flashi...

Страница 29: ...tput line returns to Vbatt Speaker An internal 16 ohm 5 watt speaker is located behind the grille An optional 4 ohm 12 watt external speaker may be used if desired The internal speaker should be disab...

Страница 30: ...d on the display to indicate various operating modes and status Table 2 1 Standard Control Head Display Symbols Standard Control Head Display Symbols Operating Mode Symbols Unit or Private call mode a...

Страница 31: ...r the radio user The control head can be fitted to both dash and remote mount mobile radio installations Figure 2 4 Radio with Lightning Control Head The current channel is in the enabled scan list on...

Страница 32: ...ng the Select Control is used to indicate radio transmit and receive status Steady Red Radio transmitting in clear mode Steady Green Radio receiving clear Steady Orange Radio idle Steady Yellow Radio...

Страница 33: ...s can be programmed with different radio functions See the Armada Programming manual for information on programming these button functions Figure 2 6 Lightning Option Buttons 4 Way Navigation Pad This...

Страница 34: ...igure 2 7 shows the front panel display Figure 2 7 Lightning Control Head Display Table 2 2 lists the symbols used on the display to indicate various operating modes and status Table 2 2 Lightning Dis...

Страница 35: ...site and may range from 4 bars to no bars GPS link active Call history only when radio is in conventional unit call call alert or text messaging and an applicable unit ID is selected Text message mod...

Страница 36: ...le Display with Zone Channel Indicators Classic display mode on the mobile indicates that only one line of text is present This line of text can be up to up to 10 characters in length and is located i...

Страница 37: ...y mode indicates another row of text will be added to the Classic display modes The secondary row of text will be used to display the zone and or event messages described in section 2 2 Both lines of...

Страница 38: ...Connectors The mobile rear panel connectors are shown in Figure 2 12 These are applicable to both the Standard and Lightning control heads Figure 2 12 Rear Panel Connectors DC Power Connection point f...

Страница 39: ...2 14 Remote Mount Radio with Two Remote Control Heads Note All heads are shipped from factory set as masters One of the heads needs to be programmed as a slave to function correctly Please refer to Se...

Страница 40: ...ote Accessory Data Siren cable part number 597 5357 741 Configurations using a dash mount mobile with one remote control head can use the following remote accessory cables depending on the application...

Страница 41: ...l dual control configurations one control head must be set as the Slave to ensure correct operation Control head addressing is set as follows 1 Power up the mobile radio 2 Press buttons F3 F4 and F5 a...

Страница 42: ...ys turn the radio on and off using one control head to simplify operation and avoid confusion 2 4 5 3 Microphone Audio In the dual remote control configuration when transmitting from one of the contro...

Страница 43: ...radios ship from the factory with the internal speaker in the control head enabled and audio is also routed to the 8 pin accessory connector at the rear of the radio If you connect an external speake...

Страница 44: ...r proceed as follows 1 Power up the mobile radio 2 Press buttons F2 and F5 at the same time and release see Figure 2 15 3 Rotate the Select knob until display reads SPKR ENABL 4 After a short time out...

Страница 45: ...splayed refer to the next section The radio can be programmed so that one of the following combinations are selected at power up Last Zone Last Channel Programmed Zone Last Channel Programmed Zone Pro...

Страница 46: ...be programmed This can be used to prevent missed messages caused by unintentionally turning the volume down too far Relative levels of 0 255 can be set in steps of 1 0 sets the lowest minimum volume N...

Страница 47: ...s enabled ENTER PSWD Standard Control Head or Enter Password Lightning Control Head is briefly displayed when power is turned on the four to twelve digit numeric password must be entered by pressing a...

Страница 48: ...ely applicable when Password Management is exited 3 1 3 2 Lost Passwords If a password is lost contact customer service 3 1 3 3 Changing Passwords An assigned user password can be changed by the user...

Страница 49: ...trol If the Backlight function is programmed it can be used to select Bright Dim or Off backlight modes Otherwise the keypad and display backlight is fixed in one of these modes by programming The bac...

Страница 50: ...ddition the alias text identifier for the selected zone will be shown on the display screen Figure 3 1 Zone Display Similar to the selected zone the selected channel is shown on the radio display Figu...

Страница 51: ...he channel is changed The current mode is indicated by the bar over the zone or channel display For example when the bar is over the zone display the zone select mode is enabled Rotating the Select sw...

Страница 52: ...menu or by pressing the Channel Select option switch A single beep sounds when the switch is pressed if that option is enabled The alias and sequential number of the current channel are alternately di...

Страница 53: ...t squelch setting will show on the display Using the up and down navigation buttons or turning the rotary knob clockwise or counter clockwise on the mobile radio the user can adjust the squelch settin...

Страница 54: ...annel that is blocked by one of these restrictions the radio programming software can be used to make the change Please contact your system administrator 3 1 10 Transmit Disable Transmitting can be di...

Страница 55: ...without operating the vehicle and the battery should not become seriously discharged However if the outdoor temperature is low enough to significantly decrease battery capacity the radio should be tu...

Страница 56: ...Also make sure that the controls are properly set and that the power external speaker and accessory cables if used are securely plugged into the back of the radio If the radio is completely inoperati...

Страница 57: ...ngle Touch but it is not available as a menu item 3 If a Single Touch button is pressed or pressed and held but the Feature combo box is set to Disabled then Disabled is displayed along with a short b...

Страница 58: ...n continues the same as the normal Unit Call 4 To exit the call either press the Clear button or the Single Touch button assigned to Unit Call 3 2 2 2 Conventional Call Alert 1 To use Call Alert the C...

Страница 59: ...ias of the Message being sent is displayed 3 Once the Message has been sent operation continues the same as the normal Message with the exception being that only the PTT may be used to resend the Mess...

Страница 60: ...nit Call 2 Then press the PTT button to answer the Unit Call 3 For the radio to receive the Unit Call Usage in Armada under Systems P25 Lists Call Settings must be set to Response Only List Only or Un...

Страница 61: ...s of the phone number being called will be displayed 3 Once the call is started through Single Touch operation continues as normal for Interconnect Call 4 To exit the call either press the Clear butto...

Страница 62: ...he Unit Call Usage in Armada under Systems Smartnet Smartzone Lists Call Settings must be set to Response Only List Only or Unlimited 4 Once the received Unit Call is active operation continues as nor...

Страница 63: ...e alias programmed to Single Touch is displayed for one second 3 Either an Ack Received message or a Message Fail message is displayed after the Message has been sent 4 Once the Status is sent operati...

Страница 64: ...tween the ack being sent and rebooting If the radio cannot send the ack the system will need to retry the inhibit uninhibit command 3 4 Setting Squelch The user can program a menu item soft button Lig...

Страница 65: ...ing Conventional channels can be either standard analog Project 25 digital or mix mode With digital operation the DSP Digital Signal Processor converts the audio signal to digital data packets Another...

Страница 66: ...e condition or the system ID is not correct for example NO SYS early units or OUT OF RNG later units is displayed and the radio continues to search for a control channel The control channel transmits...

Страница 67: ...e parameters and protocol information required to access a site Up to 255 systems of any type can be programmed depending on the option enabled The maximum number of channels assignable to a system is...

Страница 68: ...Zones A zone is a collection of up to 255 channels of any type For example a zone could include 12 conventional channels and four P25 Trunking channels One use of zones may be to program the channels...

Страница 69: ...ption buttons on the front panel one is located to the left of the display can be programmed to control a different set of functions for each of the three operating modes Therefore up to 24 different...

Страница 70: ...nse X X X CALL RESP Call Response RESP Cancel Dynamic Regroup X X X CANCEL DR Cancel Dyn Rgrp CANDR Change Keyset X X X X CHG KEY SET Change Key set KYSET Change User Password X X X X PASSWORD Passwor...

Страница 71: ...nfo X X X X RADIO INFO Radio Info INFO Radio Wide Scan X X X X RW SCAN RW Scan RWS Rekey Request X X OTAR REKEY OTAR Rekey OTAR Remote Access X X X X RMT ACCESS Remote Access RMOTE Repeater Talk Aroun...

Страница 72: ...ck TG LK Talkgroup Select X SELECT TG Select TG TGSEL Text Messaging X TEXT MSG Text Message TEXT Tone Volume Edit Alert X X X X ALERT VOL Alert Volume AVOL Tone Volume Edit Keypress X X X X KEYPRS VO...

Страница 73: ...ut is approaching The timer and tone are reset by releasing the PTT switch A different time can be programmed for each system and the timer can be enabled or disabled on each conventional channel With...

Страница 74: ...and no power change occurs The selected power level is permanent until it is manually changed again The power levels are set at the factory or when the radio is tuned using the Viking Tune software 4...

Страница 75: ...ded period 4 8 Horn Alert The horn alert feature sounds an external alert such as the vehicle horn when certain calls are received It is available if a Horn option switch is programmed and the proper...

Страница 76: ...or totally based on programming The transmit receive LED indicator display and keypad backlight and all alert tones can be disabled When setting is enabled the radio will power up in Surveillance mod...

Страница 77: ...ser presses the scan edit button while the radio is scanning the radio shall stop scan and enter directly into scan list edit mode for the selected scan list The scan edit mode shall timeout after sev...

Страница 78: ...gain Scanning is disabled when SCAN OFF is briefly displayed and Standard Control Head or Lightning Control Head is no longer indicated in the status display If the zone or channel is changed while sc...

Страница 79: ...arate delay times are programmable for radio wide and priority scanning With radio wide scanning delays of 2 to 7 5 seconds can be programmed With priority scanning delays of 0 to 7 5 seconds can be p...

Страница 80: ...are added back into the scan list if any of the following events occur Scanning is turned OFF and then ON again using the SCAN option switch Radio power is turned OFF and then ON again The scan list i...

Страница 81: ...ting a Priority Scan List description 2 Select the desired zone and then scroll through the channels by rotating the Select switch When the displayed channel is in the scan list scanned normally the s...

Страница 82: ...played and vice versa Lists are limited to 256 channels If an attempt is made to add more than 256 LIST FULL is displayed and a channel must be deleted before another can be added Note Priority channe...

Страница 83: ...Proceed as follows 1 Make sure that both priority and radio wide scanning are OFF Select the scan edit mode by pressing the RWS Edit option switch This mode is indicated by a triangle in the upper le...

Страница 84: ...ED RBOOT RDIO after a successful OTAP download prompting the user to reboot the radio to apply the update The Lightning Control Head displays the message OTAP Update Received Reboot radio to update af...

Страница 85: ...very to coordinate availability You may choose to completely disable OTIP functionality by not ordering the OTIP option Because OTIP enabled radios are available to all computers on the network you sh...

Страница 86: ...te with each other when managing radios OTIP is designed to allow a radio service center to connect to mobile radios without running cables 4 16 Auto Unmute The user can mute the radio so they do not...

Страница 87: ...ith software supporting Location Services support the LRRP protocol The system must support IP data and can be P25 Digital Conventional and or P25 Trunking The radio has two general Location Service f...

Страница 88: ...vices Document for the full LRRP specification TIA 102 BAJC Table 4 3 GPS Icon Modes Mode Description Off The icon is not visible because GPS hasn t been enabled or has been turned off Flashing GPS is...

Страница 89: ...equest Sent from the LSHS to the radio to tell it to stop doing a previously specified trigger Triggered Location Stop Answer Sent from the radio to the LSHS to acknowledge the Triggered Location Stop...

Страница 90: ...will not turn on when an Emergency Alarm is received When received the display context of the radio is changed to display EA Received on the top line and either the ID or the Alias of the radio who s...

Страница 91: ...ted at once Each radio receives its own portion of the screen The user needs to follow the instructions as they display on the screen For more detailed information please refer to the Armada Programmi...

Страница 92: ...Draft 02 Sep 1 2015 4 24 Viking Mobile Radio Operating Manual Radio Wide Features...

Страница 93: ...r conversation With SMARTNET SmartZone and P25 Trunked operation monitoring is performed automatically Monitor conventional channels automatically or manually as follows 5 1 1 Automatic Channel Monito...

Страница 94: ...r mode disables the protocol signalling events that the Busy Channel Lockout option Tone NAC Status depend on but not carrier events Scanning temporarily halts The Monitor Mode operates as follows 1 T...

Страница 95: ...status symbol is detected Talkgroup Prevents transmission during calls with a different NAC or talkgroup Transmission is allowed during data or short terminators with the correct NAC Applicable to Con...

Страница 96: ...es from 67 254 1 Hz Although there are 42 tones assigned those above 33 210 7 Hz are normally not used because of their close proximity to the voice band which starts at 300 Hz In addition tones 11 97...

Страница 97: ...or counter clockwise the user can adjust the squelch setting to a desired level from 7 to 7 Increasing the value towards 7 causes the squelch to open sooner for weaker signals while decreasing towards...

Страница 98: ...t List option switch and then rotate the Select switch to select the desired position The display indicates SQ xx where xx is the selected code from 1 255 The code number and actual code are alternate...

Страница 99: ...ing called is only a short distance away To allow communication in this situation repeater talk around can be selected Transmissions then occur on the receive frequency which permits direct radio to r...

Страница 100: ...ser exits the emergency If the user presses emergency during the External Emergency Time the timer starts over If the user exits emergency before the External Emergency Time has passed the output line...

Страница 101: ...e will sound five consecutive tones and the Emergency Received message will display followed by the unit ID of the emergency radio If any other emergency calls are made after this initial one using a...

Страница 102: ...channel in the emergency mode 3 With analog calls subsequent presses of the PTT switch cause the DTMF emergency ID to be sent according to the ANI programming if DTMF ANI is enabled on the channel Wit...

Страница 103: ...unique to conventional operation 5 10 1 Selecting a Scan List Conventional systems are programmed with a default scan list that is normally selected by all channels in that system However there is a...

Страница 104: ...ty on Selected The Priority 1 channel is always the selected channel Priority on Programmed The Priority 1 channel is user defined Talk Group Scan Monitors a single digital conventional channel When a...

Страница 105: ...mmed Priority Lookback Time A see description which follows For example if 2 0 seconds is programmed the priority channel is sampled every 2 0 seconds when listening to a message on a non priority cha...

Страница 106: ...ning Control Head is displayed the priority channel is always the selected channel and cannot be changed If no indication displayed the scan list may not be user editable or the channel may not be in...

Страница 107: ...menu mode If the Talkgroup is entered via Direct Entry and the Talkgroup does not reside in the Armada profile the radio will display Invalid TG and bad beep If the Talkgroup is selected from the list...

Страница 108: ...nished place the microphone back on hook 5 11 2 Receiving a Standard Conventional Call To receive a standard conventional call proceed as follows 1 Select or scan the channel programmed for the call y...

Страница 109: ...he Two Tone Encoder operates in the same fashion as the Single Tone Encoder except it sends two tones back to back The two tone encoder Initial Delay Modulation and Inter Digit Delay are programmable...

Страница 110: ...to received audio If a conventional channel is not configured with a two tone decode list the radio operates as normal and the radio does not decode two tone codes Two tone decode is available on digi...

Страница 111: ...h radio that operates on Project 25 digital channels is programmed with an up to eight digit unit ID This ID is unique for each radio and can be any number from 1 16 777 215 When power is turned on wi...

Страница 112: ...nsmission on and OOR channel Scanning Mode the same as above Unit and Interconnect Calls OOR operates in the background Tone indicators will sound but the OOR message is not displayed PTT Operation Pr...

Страница 113: ...mmed number of retries it will display Reg Failed If the radio is out of range and then returns to within range of a site where it had not yet registered it will initiate another registration 5 13 6 P...

Страница 114: ...Unit Calls Unit calls also called Individual Calls can be placed to a specific radio on Project 25 channels using the Unit Call option switch if programmed or by menu selection Only the individual ID...

Страница 115: ...and Zone 2 Channel 16 is selected by Channel 32 Proceed as follows to select channels using this mode 1 Enable the direct Channel Select mode selecting it via the menu pressing the Channel Select opt...

Страница 116: ...on how to do this follows 5 13 8 1 Access De Access Codes P25 conventional telephone calls use an access code to access the system when placing a telephone call and a de access code to terminate the...

Страница 117: ...een digits including pauses can be entered and the number scrolls to the left in the display so that the eight right most digits are always displayed With the Digital Keypad Microphone enter the numbe...

Страница 118: ...he called party answers or for 20 seconds whichever occurs first If no answer occurs within 20 seconds a continuous tone sounds and NO ANSWER Standard Control Head or No Answer Lightning Control Head...

Страница 119: ...and they are identified by an alias If a Message option switch is programmed messages are sent as follows 1 Momentarily press the Message option switch menu option or soft button Lightning Control He...

Страница 120: ...d Control Head or Ack Received Lightning Control Head is displayed the status was received and acknowledged by the system If after five tries the message is not acknowledged a tone sounds and NO ACK S...

Страница 121: ...d receive frequency Call Guard squelch code and encryption key to be changed In addition several conventional mode timers can be changed It cannot be used to reprogram disabled channels or any P25 Tru...

Страница 122: ...nu structure is located Figure 5 1 Refer to the descriptions which follow for more information Figure 5 1 Viking Keypad Programming Menu Flowchart 5 14 2 Zone Password Each zone can be programmed with...

Страница 123: ...if that option is enabled 5 14 4 Channel Change Parameter The CHNGE CHAN Standard Control Head or Change Channel Lightning Control Head menu parameter selects the conventional channel to be reprogram...

Страница 124: ...itch is pressed if that option is enabled 5 14 6 Channel Parameters The CHAN PARMS Standard Control Head or Channel Parms Lightning Control Head menu parameter selects the following conventional chann...

Страница 125: ...power selectable by the High Low power switch This choice is not available if that switch is not programmed TX TIMER Enables or disables the time out timer on the current channel Rotate the Select swi...

Страница 126: ...ch is pressed if that option is selected Transmit Type P25 Mixed Mode Only If the selected channel is a mixed mode analog and P25 channel this selects the transmit type Either Analog or Digital P25 ca...

Страница 127: ...l letters numbers and the following symbols period question mark apostrophe forward slash and backslash Incoming message text is parsed to meet this requirement i e lower case letters are capitalized...

Страница 128: ...Conventional Mode Features 2 Use the Select knob to move through the list to the desired message 3 To view the message text press the Select knob Note Text messages are retained only while the radio i...

Страница 129: ...analog or digital operation can be selected for communication on SmartZone traffic channels Each talkgroup can be programmed for either type of operation Digital operation is an optional feature 6 2...

Страница 130: ...in the radio 6 3 Standard Group Calls Standard calls are between you and another mobile group of mobiles or a control station a radio in a fixed location Most calls are probably this type Proceed as...

Страница 131: ...re channel CLEAR ONLY is flashed an error tone sounds and the call is terminated SmartNet Only If the Secure mode is selected by the Clear Secure option switch soft button Lightning Control Head only...

Страница 132: ...panel controls or keypad on the Digital Keypad Mic 6 4 1 Placing an Enhanced Unit Call To recall from a list 1 Momentarily press the Unit Call option switch soft button Lightning Control Head only or...

Страница 133: ...sounds instead of the ringing tone and NO ACK Standard Control Head or No Acknowledge Lightning Control Head is displayed If the busy tone sounds and BUSY is displayed the called mobile has answered...

Страница 134: ...ons on the Standard Control Head you must use the F6 button to exit the function 3 Press the PTT switch to initiate the call If the entered number is valid the display indicates the alias of the ID if...

Страница 135: ...espond The call must be answered within 20 seconds or it is automatically terminated If the system is busy when a response is made BUSY is displayed and the busy tone sounds Note To ignore a received...

Страница 136: ...the last called telephone number are displayed The phone call mode is indicated by in the display for the Standard Control Head This mode is indicated by a for the Lightning Control Head 2 If using th...

Страница 137: ...s finished or it could not be completed for some reason end it by pressing the Phone option switch and placing the microphone back on hook or by pressing the appropriate exit button 6 5 2 Receiving A...

Страница 138: ...l option switch and placing the microphone back on hook or by pressing the appropriate exit button 6 6 2 Initiating a Page To initiate a page by recall from a list 1 With a SMARTNET SmartZone or P25 t...

Страница 139: ...arty answers or for 20 seconds whichever occurs first Pressing the PTT or an option switch stops the ringing but not the call When the call is answered the voice of the called party is heard If the ca...

Страница 140: ...SG 1 is assigned to alias In Service MSG 1 is sent not In Service 6 7 1 P25 Messaging There is a two menu design with this feature which allows the user to select a Unit ID and then a Message To exit...

Страница 141: ...The status feature allows you to send your current status to your dispatcher Up to 255 status conditions can be preprogrammed and they are identified by an alias If the Status option switch is program...

Страница 142: ...follows Emergency Alarms are transmitted on the selected talkgroup if emergency calls are disabled and on the emergency talkgroup if emergency calls are enabled Emergency Call talkgroup selection prio...

Страница 143: ...calls are made after this initial one using a different radio the tone will not sound but the unit ID will be updated to reflect the most recent emergency call To exit out of this state press and hold...

Страница 144: ...alert calls are not allowed If the channel is changed the call is made on the emergency talkgroup programmed for the new channel If the Surveillance Mode is enabled see Section 4 10 all indicators li...

Страница 145: ...d before a failsoft channel is located a continuous tones sounds until the PTT switch is released When the radio system returns to normal operation this is automatically detected and normal operation...

Страница 146: ...ed The procedure is described in Section 6 11 2 In addition to calls on channels in the scan list pages private unit calls and telephone calls are received while scanning Private and telephone calls a...

Страница 147: ...l information and switch to the channel with the priority call Note The Priority Monitor must not be confused with Transmit Priority which is used when a call is placed in Queue when all the Voice Cha...

Страница 148: ...us talkgroup is reselected if power is cycled If a locked regroup command is received the displayed talkgroup cannot be changed manually or by cycling power It can be changed only after a clear order...

Страница 149: ...ry and perform the user input action This implementation places priority on the call being silent while not taking any functionality from the user Also specified in the Radio Unit Monitor command is t...

Страница 150: ...ith other radios on that site and cannot route audio to other sites When site trunking is occurring the radio searches for other sites that may provide wide area coverage Site trunking ends when a wid...

Страница 151: ...o flash Lightning Control Head only The site lock indicator will be hidden while the radio is in menu mode unit call or interconnect call 6 14 5 Auto Site Search Auto site search automatically searche...

Страница 152: ...ion enabled on a talkgroup as the talkgroup affiliates with a site that site is saved if the mobile is changed to a new talkgroup When the radio moves back to the Wide Area Scan talkgroup it will atte...

Страница 153: ...forth using the same controls as you would for text messaging This information includes Band Current operating frequency band Software Current software version running on the radio Radio Alias Current...

Страница 154: ...us fails to be sent the radio will display the message Sts Failed for a duration of one second If the button for Single Touch is not pressed and held the message PRESS HOLD Standard Control Head or Pr...

Страница 155: ...the Messages that have been programmed in the Message List from Armada A selection which attempts to send the Message from this point can be made by pressing the select button or the PTT Upon sending...

Страница 156: ...Draft 02 Sep 1 2015 6 28 Viking Mobile Radio Operating Manual SMARTNET SmartZone P25 Trunked Features...

Страница 157: ...lection secure communication can be manually enabled and disabled by that switch Otherwise channels are strapped to Clear or Secure operation see Section 7 3 Secure communication can be programmed on...

Страница 158: ...that must be purchased and then enabled by the EFJohnson factory or by a factory created option file 7 1 4 Encryption Available with Various Channel Types Digital Channels On digital Project 25 and SM...

Страница 159: ...are generated from a string of 16 hexadecimal characters Another four hexadecimal characters are used to specify the key ID Multiple keys can be loaded into a radio using OTAR or manual loading ARC4...

Страница 160: ...Rekeying OTAR or the EFJohnson Technologies System Management Assistant PDA keyloader is used It can also be used if OTAR is not used SLN mode is digital encryption and can also be used with the Moto...

Страница 161: ...y for the current channel This feature changes the PID hardware location of the key on the channel for Conventional Digital and P25 Trunking Talkgroups and the change is permanent cycling power or sel...

Страница 162: ...elected by the Clear Secure switch When the clear mode is selected by this switch and a secure call is received or vice versa you will hear a beep Press the programmed option button to change to the a...

Страница 163: ...ng talkgroup encryption strapping can be overridden on a per channel basis Therefore if desired on Conventional Digital and P25 Trunking channels encryption can be programmed differently for each chan...

Страница 164: ...to use by reading the programmed key PID from the talkgroup list If the received key matches the expected key then the component talkgroup call will unmute If the keys do not match then the radio will...

Страница 165: ...ing PID SLN Mode If the SLN mode is used the Hardware Keys Table must be programmed also If Software Keys are used the Software Keys Table must also be programmed Infinite Key Retention This parameter...

Страница 166: ...ation was properly stored in the radio by viewing it using the keyloader 7 6 2 Radio OTAR Capabilities The Over the Air Rekeying OTAR capabilities of the SEM equipped Viking Series mobile are as follo...

Страница 167: ...indicate that the rekey request message was not received by the KMF However depending on the KMF configuration and channel traffic it is possible that the message was received and a response is still...

Страница 168: ...with the DRS Lightning Control Head only If the data context icon is not ON you do not have an SNDCP context i e you are not data registered If the data registration icon is not ON you are not DRS re...

Страница 169: ...s a radio to act as a packet data modem for a remote application connected to the radio through an RS 232 or Serial Line Internet Protocol SLIP connection The SLIP connection requires an Ethernet port...

Страница 170: ...tinue until the radio receives an acknowledgment confirming the successful receipt of the packet or until the radio exceeds the selected amount of transmit attempts Response Timer Selects the period o...

Страница 171: ...M port of the computer using the P25 Mobile Data Peripheral MDP Interface cable 8 2 3 Context Activation For the radio to access data service on a trunking system it must be a valid user on the system...

Страница 172: ...e mobile computer and the radio with data capability enabled This is accomplished by creating a new connection using the Microsoft Windows Operating System Note The following screen shots are derived...

Страница 173: ...aft 02 Sep 1 2015 Viking Mobile Radio Operating Manual 8 5 Data Features 2 Click Create a new connection link The New Connection Wizard screen appears Figure 8 2 Figure 8 2 New Connection Wizard Scree...

Страница 174: ...Draft 02 Sep 1 2015 8 6 Viking Mobile Radio Operating Manual Data Features 3 Click Next The Network Connection Type screen appears Figure 8 3 Figure 8 3 Network Connection Type Screen...

Страница 175: ...ction then click Next The Advanced Connection Options screen appears Figure 8 4 Figure 8 4 Advanced Connection Options Screen 5 Select Connect directly to another computer then click Next The Host or...

Страница 176: ...Draft 02 Sep 1 2015 8 8 Viking Mobile Radio Operating Manual Data Features Figure 8 5 Host or Guest Screen...

Страница 177: ...Draft 02 Sep 1 2015 Viking Mobile Radio Operating Manual 8 9 Data Features Figure 8 6 Connection Name Screen...

Страница 178: ...gure 8 7 Figure 8 7 Select a Device Screen 8 From the Select a device pull down list select the communications port to use to connect the cable from the radio to the computer Then click Next The Conne...

Страница 179: ...Draft 02 Sep 1 2015 Viking Mobile Radio Operating Manual 8 11 Data Features Figure 8 8 Connection Availability Figure 8 9 Completing New Connection Wizard Screen...

Страница 180: ...d be in the network connection folder The Connect Radio screen appears Figure 8 10 Figure 8 10 Connect Radio Screen 11 Click Properties The Radio Properties screen is displayed Figure 8 11 12 Under th...

Страница 181: ...Draft 02 Sep 1 2015 Viking Mobile Radio Operating Manual 8 13 Data Features Figure 8 11 Radio Properties Screen General Tab 13 Click OK The Modem Configuration screen appears Figure 8 12...

Страница 182: ...Mobile Radio Operating Manual Data Features Figure 8 12 Modem Configuration Screen 14 From the Maximum Speed pull down list select 9600 Leave all other options unchecked and click OK The Radio Proper...

Страница 183: ...tab ensure that the box for Prompt for name and password certificate etc is unchecked Then select the Networking tab Figure 8 14 16 Under the Networking tab ensure that the following boxes are unchec...

Страница 184: ...Radio Operating Manual Data Features Figure 8 14 Radio Properties Screen Networking Tab 17 Ensure that the box for Internet Protocol TCP IP is checked Then click Properties The Internet Protocol TCP I...

Страница 185: ...Mobile Radio Operating Manual 8 17 Data Features Figure 8 15 Internet Protocol TCP IP Properties Screen 18 Select Obtain an IP address automatically then click Advanced The Advanced TCP IP Settings s...

Страница 186: ...Radio Operating Manual Data Features Figure 8 16 Advanced TCP IP Settings Screen 19 Ensure that the box for Use default gateway on remote network is unchecked Then click OK The Internet Protocol TCP I...

Страница 187: ...Manual 8 19 Data Features Figure 8 17 Internet Protocol TCP IP Properties Screen 20 Click OK The Radio Properties screen returns Figure 8 18 21 Click Cancel The configuration of the connection betwee...

Страница 188: ...Tab 8 2 4 1 Connection and Testing To connect the computer and radio and test the connection perform the instructions in the following paragraphs 8 2 4 1 1 Connection To connect the computer and radi...

Страница 189: ...mputer 1 Activate the Command Prompt screen from the Accessories pull down list of the Start menu see Figure 8 20 Figure 8 20 Command Prompt Screen Sending Ping 2 At the prompt type ping followed by t...

Страница 190: ...Draft 02 Sep 1 2015 8 22 Viking Mobile Radio Operating Manual Data Features Figure 8 21 Command Prompt Screen Replies to Successful Ping...

Страница 191: ...stem received your page but the paged radio is not on the air Section 6 6 Telephone interconnect is not operational Section 6 5 Continuous Tone Invalid Condition A transmission is being attempted on a...

Страница 192: ...sent has not been acknowledged Section 6 7 The status condition that was sent has not been acknowledged Section 6 8 Five Beeps Recurring The page was received Section 6 6 Two Short Tones A unit to un...

Страница 193: ...The precise reason for a DENIED response is manufacturer dependent One common cause is that the group is disallowed on the site RFSS that the radio is attempting to affiliate on AFFILIATION_FAILED Af...

Страница 194: ...SY Busy This error indicates that a call has been attempted and the system has responded that no channels are available for assignment BUSY_TIMEOUT Busy Timeout BUSY TMOUT Busy Timeout This error indi...

Страница 195: ...D HIGH Fixed High This error indicates that the selected channel or group is strapped to high power and thus low power cannot be selected FIXED_LOW Fixed Low FIXED LOW Fixed Low This error indicates t...

Страница 196: ...en the user initiates a trunking unit call interconnect call but the call was not answered before being canceled by the system NO_GPS_DATA No GPS Data NO GPS DAT No GPS Data This error occurs when the...

Страница 197: ...nks of the LED RECEIVE_ONLY Rx Only RX ONLY Receive Only This error indicates that the selected channel is Rx only This can occur if transmit disabled is selected or a conventional channel is configur...

Страница 198: ...perature threshold Under these conditions the radio will not allow transmit TX_TIMEOUT Tx Timeout TX TIMEOUT Tx Timeout This error indicates that the transmit timeout timer has expired and transmit ha...

Страница 199: ...at powerup 12 Bad ESN This error indicates that the ESN of the radio is not valid This error is usually only seen in the factory when first programming brand new logic boards Orange LED Blinks Startu...

Страница 200: ...g Mobile Radio Operating Manual Tones Error Messages Analog ID The user tried to use a radio with an analog ID on a digital talkgroup Trespass Denied A site has rejected the subscribers request to tre...

Страница 201: ...Department by phone at the numbers listed in Section 10 2 The Warranty Department may also be contacted for warranty service reports claim forms or any other questions concerning warranties or warrant...

Страница 202: ...blems and the availability of local and factory repair facilities Regular customer service hours are 8 00 a m 5 00 p m Central Time Monday Friday A technical support subscription service is available...

Страница 203: ...uest it Request it when you send a unit in for repair Clearly describe the difficulty experienced in the space provided and also note any prior physical damage to the equipment Include this form in th...

Страница 204: ...nt number If there is uncertainty about the part number include the designator C512 for example and the model number of the equipment the part is from You may also send your order by mail or fax The m...

Страница 205: ...ng Frequency 5 7 Dynamic Regrouping 6 20 E Emergency Alarm Receive 4 22 Emergency Alarms Conv 5 8 Emergency Alarms SN SZ 6 14 Emergency Calls 6 15 Emergency Calls Conv 5 9 Emergency Hot Mic 5 10 6 15...

Страница 206: ...r Talk Around 5 7 RWS Radio Wide Scan 4 10 RWS ED RW Scan List Edit 4 15 SCAN 4 12 Scan List Select 6 19 SCN ED Scan Edit 4 14 SEARCH Site Search 6 22 Site Search 6 23 Squelch Select List 5 5 STATUS 5...

Страница 207: ...o Microphone 3 5 Squelch Adjust 3 9 3 20 Squelch Code Select 5 5 Squelch Control 3 9 5 34 Standard Calls Placing Conv 5 16 Receiving Conv 5 16 Receiving SMARTNET 6 3 Status Display 2 4 Status Messages...

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