25.0 Warranty and Repair Information
Digitrax gives a one year guarantee against manufacturing defects on the
DT400 and DT400R. These units are not user serviceable (opening the case
voids your warranty). If a defect occurs, return the unit to us for service. We
will repair or replace these units at our discretion at no charge to you for one
year from purchase date. This warranty excludes damage due to abuse, such as
failure to properly protect against input over current with a fuse or circuit
breaker or applying excessive input voltage to the unit. We will make any
repair needed because of physical damage or electrical abuse at fair and reason-
able rates.
Please call tech support at (770) 441-7992 before you send anything to us for
service so that we can try and resolve the problem by phone if possible.
All warranties on Digitrax products are limited to refund of purchase price or
repair or replacement of Digitrax products at the sole discretion of Digitrax. In
the event that Digitrax products are not installed or used in accordance with the
manufacturer’s specifications, any and all warranties either expressed or
implied are void. Except to the extent expressly stated in this section, there are
no warranties, express or implied, including but not limited to any warranties
of merchantability or fitness for a particular purpose.
Units for repair should be sent to:
Digitrax, Inc. Repair Department
450 Cemetery ST #206
Norcross, GA 30071 USA
Be sure to include your name, address, day time phone number, and a
complete description of the problem with your unit.
Digitrax, Inc. reserves the right to make changes in design and specifica-
tions, and/or to make additions or improvements in its products without
imposing any obligations upon itself to install these changes, additions or
improvements on products previously manufactured.
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