374
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Troubleshooting
Vertical Blanks
Mottle
Problem
Action
The printout has vertical
blanks.
1
Clean inside the printer by using the cleaning rod. See "Cleaning the
LED Print Head."
a
After the cleaning is completed, press the
(
Information
)
button.
b
Tap the
Information
tab
Report / List
Color Test
Page
for verification.
If the problem persists, proceed to step 2.
2
Check if the light path is not covered.
a
Remove the drum cartridges, and then keep them in the dark
place. See "Replacing the Drum Cartridges."
b
Check the light path, and then remove the shielding.
c
Re-install the drum cartridges. See "Installing a Drum Cartridge."
d
Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click
Chart Print
on the
Diagnosis
tab.
NOTE:
•
For details about how to start the Tool Box, see "Tool
Box."
e
Click
Pitch Configuration Chart
for verification.
If the problem persists, proceed to step 3.
3
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click
Reports
on the
Printer Setting Reports
tab.
b
Click
Color Test Page
for verification.
If the problem persists, contact Dell.
Problem
Action
The printout is mottled.
1
Verity that the correct print media is being used. See “Supported Print
Media.” If not, use the print media recommended for the printer.
If the problem persists, proceed to step 2.
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Содержание H625cdw
Страница 329: ... 329 6 Maintaining Your Printer ...
Страница 353: ... 353 7 Troubleshooting ...
Страница 394: ...394 Appendix ...
