T
HE
CHARGE
ROLLS
MAY
BE
DEFECTIVE
Replace the charge rolls.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
HECK
THE
P
APER
T
EXTURE
SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
T
HE
TONER
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the toner cartridge.
Troubleshooting
184
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